Account Manager SMB Italy - Milano

About the Position

Account Manager SMB Italy - Milano

Glovo, part of the Delivery Hero Group, is seeking a dedicated Account Manager for SMB Italy in Milano. This role is pivotal in building, managing, and growing relationships with top restaurant partners, ensuring their success through strategic guidance and data-driven insights.

Responsibilities

• Relationship Management: Build and maintain strong, long-term relationships with restaurant partners through consistent and proactive communication.
• Strategic Guidance: Understand partners' business goals and challenges to provide strategic guidance and support.
• Data Analysis: Manipulate and analyze data to drive operational excellence, growth, and profitability.
• Revenue Growth: Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Partner Onboarding: Take full ownership of the partner onboarding process in the App, focusing on operations, marketing, and sales.
• Collaboration: Work with internal teams to develop and implement customized solutions to meet partners' needs.

Requirements

• Experience: Up to 2-3 years of experience in high-performance account/sales management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Education: Bachelor's degree in Business Administration or related fields is a plus.
• Skills:
  • Problem solver with a data-driven and analytical approach.
  • Highly organized, proactive, and strong time management and prioritization skills.
  • Good knowledge of internal tools such as Google suite; Salesforce is a plus.
• Languages: Native level of Italian and proficiency in English.

Nice to Have

• Cross-functional collaboration experience.
• Experience with marketing, operations, finance, and customer service.

We Offer

• Compensation: EUR 26,338 - EUR 32,923 yearly.
• Bonuses: 30% quarterly performance bonus.
• Benefits:
  • Top-notch private health insurance.
  • Wellhub plan to join hundreds of gyms and wellness centers.
  • Monthly Glovo credit.
  • Extra time off, remote work options, and the opportunity to work from anywhere.
  • Enhanced parental leave.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 70 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds and encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!