Account Quality Manager - Truck Tire OE & ContiKit

About the Position

Account Quality Manager - Truck Tire OE & ContiKit

Continental is a leading tire manufacturer and industry specialist. We are currently seeking a dedicated Account Quality Manager for our Truck Tire OE & ContiKit groups in the Americas. This role is pivotal in overseeing all internal and external quality-related activities, ensuring compliance and customer satisfaction.

Responsibilities

• Management and Implementation: Oversee Customer Specific Requirements.
• Support and Oversight: Manage PPAP and APQP activities within assigned accounts.
• Customer Complaints: Handle management and structured problem-solving activities.
• Audit Coordination: Coordinate and manage customer audits of Continental plants and warehouses.
• Monitoring: React to customer satisfaction scorecards.
• Technical Compliance: Involve in activities for all TT OE and ContiKit customers.
• Expansion Support: Support the rapid expansion of ContiKit in North America.

Requirements

• Education: Bachelor's Degree.
• Experience: 2+ years of quality experience in the automotive industry.
• Skills:
  • Exceptional written and verbal communication skills.
  • Experience working directly with customers.
  • Strong understanding of Automotive Core Tools and Structured Problem Solving methodologies.
• Travel: Ability to travel up to 20% of the time.
• Legal Authorization: Must have legal authorization to work in the U.S.

Nice to Have

• 5+ years of quality experience in the automotive industry.

We Offer

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Employee Discounts, including tire discounts
• Competitive Bonus Program
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Remote Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!

About the Company

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2025, the Tires group sector generated sales of 13.8 billion euros. Continental's tire division employs more than 56,000 people worldwide and has 19 production and 16 development sites.

EEO Statement

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply.

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