Advisory Presales Solution Consultant - Risk & SecOps

About the Position

Advisory Presales Solution Consultant - Risk & SecOps

As a member of our Risk & Security Solution Consulting team, you will have a major impact on our future success by supporting the Risk & Security Solution Sales Team in driving net new business. You will guide revenue for our risk products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant role that involves deep dives into solution delivery, solution positioning, and the risk domain itself during sales cycles.

Responsibilities

• Support solution sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Understand customer challenges and goals and map this back to solution capabilities
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
• Act as the domain Subject Matter Expert (SME) across the core areas of risk (including but not limited to Risk Management, Internal Controls, Regulatory Compliance, Policy Management, Cyber Risk, TPRM, BCM, Operational Resilience, Privacy, and ESG)
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Identify, build-out, and deliver cross-product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs
• Stay current on competitive analysis, trending regulatory and risk developments, and broader market differentiation
• Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• Experience: Proven (c. 6-10 years) pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC and SecOps topics and solutions
• Deep domain expertise: In GRC, Information Security, Security Operations, AI Governance, Third Party Risk Management, or Operational Resilience - including understanding of regulatory compliance frameworks and their technology implications
• Executive presence and business acumen: To operate as a peer with C-suite buyers, navigating complex organizational dynamics and building trusted relationships without requiring support
• Self-starter mentality: Demonstrated ability to operate autonomously, drive outcomes independently, and take full ownership of business results
• Technical fluency: To conduct early-stage product demonstrations, understand API/integration patterns, and articulate how Risk & Security workflows integrate within the broader ServiceNow platform and ecosystem tools (SIEM, GRC, TPRM platforms)
• Proficiency: With the ServiceNow platform or technical experience with cloud software solutions
• Collaboration skills: Experience working collaboratively with product management, product marketing, partners, and professional services
• Soft skills: Effective presentation of content, working collaboratively in a team or partnership, and personal drive to improve current skillsets or expand into new areas
• Territory management skills: Including pipeline building and working with Sales counterpart to guide execution excellence
• Language proficiency: Fluency in English and German essential
• Travel ability: As necessary with offices in Munich, Frankfurt, Berlin, Hamburg, and Dusseldorf

We Offer

• Opportunity to work in a dynamic and innovative environment
• Be part of a team that drives meaningful impact on people and communities
• Competitive salary and benefits package
• Flexible or remote work options

About the Company

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.