After Sales Manager (m/f/d)
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Job description
About the Position
We are seeking an After Sales Manager (m/f/d) to provide competent support and improve customer retention. Join our team and enhance customer satisfaction.
Responsibilities
- After-sales customer service and communications
- Maintenance, repair, and spare parts management
- Handling of complaints and warranty cases
- Complaint management
- Upselling activities
- Administration of master data and product evaluations
- Trend analysis
Requirements
- An academic degree or a vocational qualification in marketing, business administration, or advertising
- Professional experience in sales or after-sales
- Sound knowledge of the required software tools
- Leadership qualities and good communication skills
- Strong organisational and problem-solving skills
- Empathy and resilience
We Offer
- Competitive salary ranging from EUR 40,000 to EUR 60,000 per year
- Opportunities in major cities such as Munich, Frankfurt, and Berlin
- Full-time position with on-site work location
About the Company
Join a team that values customer retention and strategic orientation. We provide a dynamic work environment where your skills will be utilized to their fullest potential.
Contact Us
For more information or to apply, visit our job offers page.
© Hays. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
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