AI Program Manager (w/m/d)

About the Position

AI Program Manager (w/m/d)

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catworkx | Hamburg Schellerdamm, Köln, Hamburg oder Home Office | Vollzeit & Festanstellung | Ab sofort

About the Role

As an AI Program Manager (w/m/d), you will take on a newly created position and be responsible for the internal deployment of Artificial Intelligence at catworkx, from orientation through the identification of potentials to enabling our colleagues. The focus is not on the showcase, but on tangible added value in everyday work and for our customers. From the beginning, you will actively shape structures and standards and have significant scope for design. You will report directly to the management.

Responsibilities

• You will steer our AI activities, define expansion stages, and make adoption, impact, and costs transparent through metrics
• You will evaluate potential use cases with the respective teams, prioritize them, and build prototypes using low-code and no-code tools
• You will transition tested approaches into long-term sustainable automations, skills, and agents, each with clear ownership and central provision
• You will drive our vision of significantly increasing the use of Anthropic Claude alongside our existing internal AI solution, ensuring security and broad accessibility
• You will design enablement formats for executives, power users, and all employees, implement them with our Academy, and be the contact person for AI questions throughout the company
• You will prepare decisions on the tool landscape, monitor API and token expenses, and ensure compliance with the EU AI Act through our AI Compliance Management

Your first six months

A proposal, not a job description - The specific scope will be determined together with you.

• Months 1 to 2: Meetings with all relevant stakeholders and an inventory of software, licenses, and budgets. Result: a documented starting situation and a cleaned-up overview of the existing backlog
• Months 2 to 3: Draft for AI strategy and roadmap, a portfolio with a focus on sales, and a concept for measuring success
• Months 3 to 4: Two to three pilot projects have been implemented, small, fast, and with visible results. Additionally, Office Hours are held regularly
• Months 4 to 6: At least one application is running stably in regular operation and delivering reliable results, the focus begins on delivery, the ambassador program starts, and the management receives a structured report

You won't start from scratch. During this time, a mentor from our sister company CLOUDPILOTS, which has already gone through the same setup, will accompany you and share their experiences directly with you.

Requirements

• You hold a completed degree in Business Informatics, Computer Science, Business Administration with IT focus, or a comparable qualification
• You bring at least five years of experience at the interface between business processes and technology, for example, from consulting, requirements management, project management, or product ownership, and have already established a topic from scratch in a larger organization
• You are proficient in using LLMs such as ChatGPT, Copilot, or Gemini and independently realize projects in the corporate context
• You calculate business cases, demonstrably prove efficiency gains, and know the basics of AI governance and data protection
• You tackle things with initiative and implementation strength, explain complex matters understandably, and inspire people for changes
• You speak German and/or English fluently; knowledge of Atlassian products or Rovo is a plus but not a disqualifying criterion

What We Offer

• Flexibility: Mobile and flexible work ensures your optimal work-life integration
• Development: Regular training and individual certifications will bring you further
• Equipment: You will be provided with the latest hardware
• Provisions: Soft drinks as well as coffee and tea are available to you free of charge daily
• Relaxation: 30 days of vacation, special leave, and individual sabbatical regulations offer you time off and relaxation
• Celebration: Legendary company events make our culture tangible for you

About the Company

catworkx is one of the largest Atlassian Platinum and Enterprise Solution Partners in the DACH region, with locations in Germany (Hamburg, Munich, Cologne, Stuttgart), Austria (Vienna), and Switzerland (Winterthur, Lucerne), specializing 100% in Atlassian solutions. We are an Atlassian partner and marketplace app provider from the very beginning and have been one of the leading service providers in the German-speaking region since 2002. Our range of services for the entire Atlassian product portfolio is holistic and includes process consulting and implementation, app development, platform solutions for operation, official Atlassian training, and comprehensive licensing services.

We are proud to have recently been awarded by Atlassian worldwide as the Partner of the Year 2024-2025 in the field of High Velocity Service Management.

catworkx is part of the TIMETOACT GROUP - one of the leading IT service providers for cloud platforms and digital solutions. With more than 1,700 colleagues, we work in 25 cities in Germany, Austria, and Switzerland as well as in branches in Italy, the Netherlands, Spain, and the USA. Our network is complemented by service hubs in Central America, Central and Eastern Europe, and Southeast Asia.

For you, this means, among other things: diverse career paths, access to academy offers and our GROUP-wide initiative for women, attractive benefits and events - and the good feeling of working in a strong network that values togetherness. Feel the WE in IT.

AI-supported application pre-selection

Within our personnel management software Personio, we use the "Talent Screening AI" function. It automatically analyzes your application documents - in particular your CV and cover letter - summarizes qualifications, education, and professional experience, and compares them with the requirements of the position. The processing takes place exclusively on servers within the EU; your data is not used to train AI models.

The result is a tool without binding effect. The further consideration of your application and the decision on a hiring are made exclusively by our employees after their own review of your complete documents; an automated decision within the meaning of Art. 22 Para. 1 lit. a) DSGVO does not take place.

The legal basis is Art. 6 Para. 1 lit. b) DSGVO i.V.m. § 26 Para. 1 sentence 1 BDSG as well as our legitimate interest in an efficient application process according to Art. 6 Para. 1 lit. f) DSGVO. You can object to the AI-supported evaluation at any time informally under [email protected]; your application will then be reviewed manually exclusively, without any disadvantage to you.

Contact

Thomas Strauss

Talent Acquisition Specialist

TIMETOACT GROUP

Contact

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