Application Support Analyst

About the Position

Talan is recruiting for an IT Application Support Analyst to join the London-based CIT Business Support Team dedicated to the Commodities-Indexed Transactions Group (CIT). This is an on-site position, working 5 days a week.

CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions, and Agricultural Commodities.

Responsibilities

As a member of the team, you will support the global commodities in-house platform, critical for front-to-back functionality including:

• Proactively monitoring the system
• Configuring the system
• Analyzing and resolving production support technical and functional issues
• Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them
• Logging incidents
• Advising the core development team of necessary bug fixes and enhancements
• Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support
• Release management

Requirements

• Functional skills

  • Front to back process
  • Knowledge on commodities/PNL/Pricing is a plus

• Technical skills

  • Intermediate level relational database and SQL skills are required
  • Python or other programming skills
  • Infrastructure - Windows infrastructure / servers - essential
  • Good knowledge of script languages (Powershell) and Windows environment

We Offer

• Full-time position
• Permanent contract
• On-site work in London, United Kingdom

About the Company

Talan is a leading company in the IT sector, dedicated to providing top-notch support and development services.