Application Support Specialist – Focus on Systems Integration (all genders)

About the Position

As an Application Support Specialist – Focus on Systems Integration (all genders), you are part of our second-level helpdesk and ensure that our sophisticated capital markets software runs reliably for our clients. Your main tasks include:

• Contributing to the integration, commissioning, and support of our software systems
• Supporting projects and helping to ensure compliance with applicable quality and security standards
• Handling customer requests and offering efficient solution options
• Providing technical support during the acquisition and planning phase
• Working in a shift model to cover our internationally active clients (especially in North America)
• On-call duty as well as work on public holidays and weekends, with appropriate compensation

Responsibilities

• Contribute to the integration, commissioning, and support of our software systems
• Support projects and ensure compliance with quality and security standards
• Handle customer requests and offer efficient solution options
• Provide technical support during the acquisition and planning phase
• Work in a shift model to cover internationally active clients
• On-call duty and work on public holidays and weekends

Requirements

• Degree in computer science, business informatics, or comparable technical training
• Solid general IT understanding
• Knowledge of Java applications, C++, or Linux
• Experience with databases such as MySQL or Oracle
• Analytical, solution-oriented thinking and commitment
• Customer-oriented communication, a strong sense of responsibility, and a high degree of team spirit
• Good written and spoken German and English skills, at least at B2 level

Nice to Have

• Assertiveness, resilience, and self-confidence
• Strong communication skills, willingness to perform, and initiative
• Knowledge of MS SQL databases
• Ideally, first practical experience

We Offer

• Professional and personal induction
• Opportunity to work independently in an international environment
• Opportunities for further development
• Flexible working time models (remote/on-site)
• Numerous benefits to choose from (technology, lifestyle, mobility)
• Team-oriented environment with joint employee and sports activities

About the Company

Are you passionate about what you do and would like to support valantic FSA as an Employee System Integration / Customer Support (all genders)? Then join our international and motivated team with your goals, ideas, and wishes at our location in Magdeburg and apply now.

Do you have any questions about the position? Feel free to contact Nika Schodjai Mehr at [email protected] or 0152 08219736. We look forward to getting to know you!