About the Position

We are looking for an Associate, Content & Onboarding to join our team at foodpanda, a part of the Delivery Hero Group. This role involves onboarding restaurants, creating accurate menus, and enhancing the overall customer experience on the foodpanda platform.

Responsibilities

Onboard restaurants and create menus with accurate descriptions, pricing, and dish-level photos in line with SOP guidelines.
Process and update restaurant menu change requests within the defined SLA.
Manage menu-related projects aimed at enhancing the overall customer experience.
Communicate with and guide restaurant partners throughout the onboarding process on the foodpanda platform.
Conduct regular quality checks to ensure menu accuracy and strong operational performance.

Requirements

Basic proficiency in Excel and Google Sheets (e.g., common formulas).
Comfortable using AI tools and being tech-savvy.
Hands-on experience with Adobe Photoshop, Adobe Illustrator, or similar design tools is a plus.

Experience Level

Freshers are also encouraged to apply.

We Offer

Full-time position.
Compensation: up to BDT 20000 per month.

About the Company

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Privacy Notice

Please do not apply if you do not have basic proficiency in Excel and Google Sheets (e.g., common formulas).

Associate, Content & Onboarding

Job description