Associate Manager - IV

About the Position

We are seeking an Associate Manager - IV to lead data acquisition, validation, and problem-solving for US retailers, ensuring high-quality data delivery.

Responsibilities

• Manage team and responsibilities of delivering production data with high quality and on-time deliveries to clients.
• Engage with the team on resolving technical challenges and ascertain newer enhancements in the tools are well understood by the team.
• In case of error, engage with stakeholders to do the right communication.
• Own the RCA process and work with the team to give a proper analysis of the issue(s) in discussion.
• Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates and manage client queries efficiently.
• Define and monitor the process execution. Get it documented and ensure implementation of a mechanism to keep these documents updated with tracking of exceptions.
• Understand regular execution process with attention to detail and identify areas of automation and improvement.
• Execute process automation using tools like R/Python/Excel Macros and explore the possibility of implementing advanced techniques like Machine Learning and Artificial Intelligence.
• Everyday work revolves around ensuring the high quality of the setup used in the various markets reported by NielsenIQ as well as analyzing any potential concerns in the data which a client may have.
• Execute processes of Input Operations and associated project work. Execution work requires an understanding of aspects of the end-to-end process flow of processing data for retailer receipt to delivery and all related activities throughout the production process supporting the US.
• Execute production tasks in order to guarantee accuracy and trend ability on data in respect of scheduled deadlines and investigate data inquiries/challenges with local teams, and regional/offshore Operations for processes.
• Participate in the development and drive standardization and process efficiency for method-related process/application.
• Engage with Retailers, StatOps, Reference Data, Data Science, and Output Teams to collect information and coordinate tasks to improve data quality and drive for continuous business process improvements.
• Provide technical and process expertise to the deployment of the Consumer Information Platform (CIP); also assist remotely located resources to implement projects in the most effective way.
• Prepare accurate tracking KPI to monitor and improve quality performances (on-time delivery and data accuracy) and maintain project work discipline.

Requirements

• Graduate with 7+ years exp in Operations (Team handling with SQL exp is Preferred)
• Common business language knowledge (English): speaking and writing with fluency
• Problem-solving, ability to understand and analyze data
• Ability to train and to explain technical elements to different stakeholders
• Ability to monitor activities, a good understanding of KPIs
• Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery
• Proven organizational skills
• Presentation skills
• Process improvement methodologies
• Project management skills - ability to accurately scope project requirements, manage stakeholder expectation
• Bachelor’s Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA
• Master’s degree (Commerce, Statistics, Mathematics or a related field)
• Exposure to SQL/Python and ML/AI and working with large datasets

Kindly Note: SQL experience along with People Management is preferred.

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

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