Associate, People Operations

About the Position

As Lalamove continues its rapid expansion, we are looking for an outgoing, energetic, and detail-oriented People Operations Associate to join our functional office in Hong Kong.

Our mission is to make a real impact on the business and deliver exceptional employee experience. Reporting to the People Operation Lead, you will manage a wide array of People Operations initiatives, driving operational excellence across the entire employee lifecycle.

Responsibilities

• HR Operations & Data Integrity: Maintain and update all HR systems, records, user guides, and internal policies with high accuracy.
• Employee Lifecycle Management: Lead seamless onboarding and offboarding processes in collaboration with the People Partnering team, ensuring a positive, inclusive, and consistent experience.
• HR Documentation: Draft and issue employment-related letters (e.g., confirmations, promotions, salary adjustments, visa applications, and bank letters).
• HR Tech & Systems: Support the rollout and optimization of HRIS features, including ongoing vendor coordination. (Experience with HRIS or ATS platforms is a big plus!)
• Management Reporting: Compile monthly People metrics and key People highlights for management reporting with the objective to highlight key insights for business planning and alignment.
• Culture & Engagement: Create presentations for HR initiatives, culture programs, and L&D workshops. Help organize company events, team-building activities, and annual celebrations.
• Expatriate & Relocation Support: Assist incoming expat team members with relocation needs, housing support, and visa administration.

Requirements

• Experience: 2-4 years of relevant experience is preferred.
• Education: Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline from a top-tier university.
• Mindset & Drive: A strong desire to build a career in HR, with an adaptable, proactive, and independent working style.
• Attention to Detail & Discretion: Proven ability to handle confidential and sensitive information with absolute care, grace, and accuracy.
• Project & Time Management: Strong organizational skills with a track record of prioritizing tasks and meeting tight deadlines.
• Interpersonal & Cultural Fit: Excellent communication skills with the ability to collaborate effectively across diverse personalities and nationalities.
• Tech Savvy: Advanced skills in a variety of mainstream productivity tools (Google workplace, Lark, Microsoft 365). Familiarity with HR software is an advantage.
• Language Proficiency: Excellent written and spoken English is required (interviews will be conducted in English).

We Offer

• Competitive salary
• Opportunity to work in a dynamic and growing company
• Professional development opportunities

About the Company

Lalamove is a leading on-demand platform for urban mobility, offering a wide range of services to connect people with transportation, delivery, and other urban needs. Join our team and be part of our mission to make urban mobility seamless and accessible for everyone.

To all candidates - Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights, and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.