Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

About the Position

Atlassian is seeking a Solution Sales Executive specializing in Jira Service Management (JSM) for strategic accounts in a remote role across the Americas. This position is pivotal in driving sales and adoption of our Service Automation solutions, with a focus on transitioning customers from Data Center to Cloud.

Responsibilities

• Serve as Subject Matter Experts in IT Service Management (ITSM) and Enterprise Service Management (ESM), supporting internal teams, prospects, and customers.
• Collaborate with Core Account Executives (AEs) to manage the overall account relationship while owning the JSM-specific sales cycle.
• Own the sales cycle for Service Collection and JSM, focusing on high-value opportunities and ensuring quality and expertise throughout the process.
• Generate pipeline and win deals in target accounts, leading competitive replacements, and building relationships with core account executives and partners.
• Collaborate closely with Solution Engineers, Partner Management, Marketing, and other go-to-market teams to drive awareness, pipeline, and customer success.
• Focus on Cloud growth, transitioning customers from Data Center to Cloud and building a robust pipeline to support this initiative.
• Provide exceptional service to both customers and internal stakeholders, acting as trusted advisors and building "Customer Evangelists".

Requirements

• Sales experience with a focus on IT Service Management (ITSM) and Enterprise Service Management (ESM).
• Collaboration skills to work effectively with Core Account Executives and cross-functional teams.
• Sales cycle ownership for high-value opportunities in Service Collection and JSM.
• Pipeline generation and competitive deal-winning in target accounts.
• Cloud growth focus, with a strategic priority to transition customers from Data Center to Cloud.

We Offer

• Competitive base pay ranging from $151,200 to $237,171 per year, depending on the geographic zone.
• Commission Structure tied to Net New ACV (Annual Contract Value).
• Equity (RSUs) with grants vesting over 4 years.
• OTE Mix of 55/45 to balance subject matter expertise and new business acquisition.
• Wide range of perks and benefits including health and wellbeing resources, paid volunteer days, and more.

About the Company

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.