Back Office Commerciale e Amministrativo – Part-time

About the Position

Etinet, a Digital Company with over 25 years of experience in Web Services, SaaS, Marketing, and Digital Transformation, and part of the team.blue group, is looking for a Back Office Commerciale e Amministrativo – Part-time to join its office in Savigliano.

We are seeking an organized, detail-oriented, and proactive professional who can support the company's commercial, administrative, and operational activities while contributing to the continuous improvement of internal processes.

The Role

You will join a dynamic organization where the back office function serves as a key link between clients, the sales team, production, and administrative departments.

You will be responsible for managing the administrative aspects of commercial relationships, providing operational support to clients and colleagues, and ensuring the smooth functioning of day-to-day office activities. You will also work closely with local management and the specialist functions within the team.blue group.

Responsibilities

Commercial Back Office

• Support the Sales team in the day-to-day administrative management of client accounts.
• Manage contracts, renewals, amendments, cancellations, and commercial documentation.
• Maintain and verify customer, order, and contract data within company systems.
• Collaborate with Sales, Production, and Administration teams to resolve operational issues.

Customer Management & Administrative Support

• Handle administrative customer inquiries via phone, email, and support systems.
• Provide support regarding contracts, documentation, and billing matters, coordinating with relevant stakeholders when needed.
• Maintain accurate customer records and contractual information.

Business Processes & Management Systems

• Use company management systems (including ARCA and the internal HUB) to manage commercial and administrative activities.
• Handle operational exceptions, contract amendments, and data discrepancies.
• Contribute to the optimization and efficiency of internal processes.

Organizational Support

• Support documentation management related to public tenders, procurement processes (MEPA), and projects.
• Collaborate with suppliers and external consultants for the operational needs of the office.
• Provide organizational support in coordination with HR, Legal, and other Group functions.

Requirements

• Experience managing customer administration and commercial contracts.
• Strong proficiency in Excel and business management systems.
• Excellent organizational skills and ability to manage priorities effectively.
• Strong interpersonal and communication skills.
• Ability to work independently and solve problems proactively.
• Interest in digitalization, automation, and continuous improvement.

Nice to Have

• Knowledge of the ARCA ERP system.
• Experience with public tenders, procurement processes, or MEPA.
• Good command of the English language.

We Offer

• Part-time fixed-term contract (6 months), with the possibility of extension.
• Employment under the Italian CCNL Commercio collective labor agreement.
• Competitive salary based on experience and qualifications.
• Initial onboarding and training.
• Direct collaboration with management and cross-functional teams.
• Opportunity to join an international and innovative environment as part of the team.blue group.
• The chance to contribute directly to digitalization and automation projects.

Location: Savigliano (CN), Italy

Work Arrangement: Approximately 80% office-based presence (to be agreed based on organizational needs).

Salary: 18.000€-20.000€ gross yearly

About the Company

Etinet, a Digital Company with over 25 years of experience in Web Services, SaaS, Marketing, and Digital Transformation, and part of the team.blue group, is committed to caring for the environment and each other. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.

"Come as you are"

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.