Back Office Engineer

About the Position

Are you ready to discover the role of a Back Office Engineer in Netcompany?

As a Back Office Engineer, you will:

• Administer, maintain, and troubleshoot Identity and Access Management (IAM) platforms, including authentication, authorization, identity federation, directory services, and identity provisioning.
• Perform platform deployments, upgrades, patching, configuration changes, backup and recovery operations, and infrastructure maintenance to ensure secure and reliable services.
• Support infrastructure projects, system migrations, and application integrations while collaborating with development, infrastructure, and support teams to ensure successful delivery and service continuity.
• Monitor platform performance and service availability, investigate operational alerts, and analyse application, middleware, and infrastructure logs to proactively identify and resolve issues.
• Conduct root cause analysis, implement corrective actions, and contribute to service reliability, operational excellence, and continuous improvement initiatives.
• Manage security-related activities, including certificate lifecycle management, security configurations, vulnerability remediation, and compliance with security best practices.
• Develop, maintain, and optimise automation scripts to streamline operational processes and improve the efficiency of IAM platform management.
• Manage incidents, service requests, problems, changes, and releases in accordance with ITIL best practices, while maintaining technical documentation, knowledge articles, and providing technical guidance and knowledge transfer to operational teams.

Responsibilities

• Administer, maintain, and troubleshoot IAM platforms
• Perform platform deployments, upgrades, patching, configuration changes, backup and recovery operations, and infrastructure maintenance
• Support infrastructure projects, system migrations, and application integrations
• Monitor platform performance and service availability
• Conduct root cause analysis and implement corrective actions
• Manage security-related activities
• Develop, maintain, and optimise automation scripts
• Manage incidents, service requests, problems, changes, and releases

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, with a minimum of 4 years of relevant professional experience.
• Excellent command of English, both written and spoken
• Experience with Linux (RedHat), Oracle Database, Oracle WebLogic Server, Apache Tomcat, LDAP technologies, Identity and Access Management concepts, Shell, Bash or Perl scripting
• Experience with tools such as Git, Bamboo, Nexus, Dynatrace, Splunk, ServiceNow, Jira
• Proven expertise in Linux-based infrastructure and middleware environments.
• Hands-on involvement in IT Service Management (ITSM) processes, including Incident, Change, Release, and Problem Management.
• Good understanding and practical application of ITIL best practices.

Nice to Have

• Knowledge of Identity and Access Management (IAM) technologies
• ITIL Foundation certification
• Knowledge of PM² or PRINCE2 methodologies and cloud environments and technologies
• Experience working within European Institutions IT environments
• Good written and spoken French

We Offer

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Meal and commuting allowance
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

About the Company

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Workplace

Brussels, Belgium

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.