Billing Specialist
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Job description
About the Position
Billing Specialist in Bogota, Colombia, On-site
At Pharmbills, we ensure the financial health of top U.S. healthcare companies by managing invoices, tracking payments, and maintaining financial records. Join our team in Bogota, Colombia, and contribute to keeping healthcare finances running smoothly.
Responsibilities
- Investigate and resolve insurance claim rejections to ensure timely payment for medications and healthcare services.
- Contact insurance companies to identify the root cause of rejected claims and obtain necessary overrides or approvals.
- Review claim details, insurance requirements, and supporting documentation to determine appropriate corrective actions.
- Communicate with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
- Follow up on outstanding and unresolved claims until payment is secured.
- Handle inbound inquiries related to claim denials, rejections, and payment issues.
- Prepare and submit required forms, documentation, and email correspondence to support claim resolution.
- Manage multiple rejection cases simultaneously while meeting deadlines in a fast-paced environment.
Requirements
- Strong analytical and troubleshooting skills with the ability to identify and resolve claim issues efficiently.
- Upper-Intermediate English (B2+) with excellent verbal and written communication skills.
- Exceptional attention to detail when reviewing claims, patient information, and insurance requirements.
- Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
- Strong organizational and time-management skills.
- Basic to intermediate Excel and Microsoft Office proficiency.
Nice to Have
- Experience in customer support, healthcare billing, insurance verification, claims processing, or rejection management is a plus.
- A proactive mindset with a commitment to following cases through to resolution.
We Offer
- A stable, long-term cooperation opportunity with real growth potential.
- A role that truly matters – keeping healthcare providers financially on track.
- Professional training & support to help you excel.
- A collaborative team that values precision and problem-solving.
- A chance to cooperate with leading U.S. healthcare companies while staying in your home country.
About the Company
Behind every smooth-running healthcare provider, there’s someone making sure the financial side is just as healthy. At Pharmbills, we support top U.S. healthcare companies by ensuring every invoice is precise, every payment is tracked, and every financial record is in place.
With 1,000+ team members across 7 countries, we believe in real impact, real growth, and a real team that supports each other. Here, your attention to detail and problem-solving skills help keep healthcare finances running smoothly.
💡 Because when the numbers are right, care can happen.
Ready to Bring Accuracy and Care to Every Detail?
Let’s talk! 🚀
Apply Now
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© Pharmbills. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Pharmbills is a leading outstaffing company dedicated to providing American companies with exceptional professionals. Our teams exemplify outstanding work ethic, knowledge, skills, and an unwavering commitment to excellence. We help our clients grow, enhance productivity, reduce costs, and maintain the highest levels of professionalism.Founded in 2018, focusing on healthcare, we expanded our expertise to include finance, accounting, IT support, and customer service. Our dynamic team of over 1,000 passionate professionals is not just growing but growing rapidly, with approximately 90 new team members joining us each month. We are expanding our global footprint with teams in Ukraine, Bulgaria, Georgia, Portugal, Uzbekistan, the Czech Republic, and the US, and you could be a part of this exciting journey.We always seek individuals who speak English at an Upper-Intermediate level or above (B2, C1, C2 ∞) to join our team and contribute to our ongoing success.