Billing Specialist

About the Position

Billing Specialist in Bogota, Colombia, On-site

Responsibilities

• Investigating and resolving insurance claim rejections to ensure timely payment for medications and healthcare services.
• Contacting insurance companies to identify the root cause of rejected claims and obtain necessary overrides or approvals.
• Reviewing claim details, insurance requirements, and supporting documentation to determine appropriate corrective actions.
• Communicating with healthcare facilities to verify patient, prescription, and insurance information needed to resolve rejections.
• Following up on outstanding and unresolved claims until payment is secured.
• Handling inbound inquiries related to claim denials, rejections, and payment issues.
• Preparing and submitting required forms, documentation, and email correspondence to support claim resolution.
• Managing multiple rejection cases simultaneously while meeting deadlines in a fast-paced environment.

Requirements

• Strong analytical and troubleshooting skills with the ability to identify and resolve claim issues efficiently.
• Upper-Intermediate English (B2+) with excellent verbal and written communication skills.
• Exceptional attention to detail when reviewing claims, patient information, and insurance requirements.
• Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
• Strong organizational and time-management skills.
• Basic to intermediate Excel and Microsoft Office proficiency.

Nice to Have

• Experience in customer support, healthcare billing, insurance verification, claims processing, or rejection management is a plus.
• A proactive mindset with a commitment to following cases through to resolution.

We Offer

• A stable, long-term cooperation opportunity with real growth potential.
• A role that truly matters – keeping healthcare providers financially on track.
• Professional training & support to help you excel.
• A collaborative team that values precision and problem-solving.
• A chance to cooperate with leading U.S. healthcare companies while staying in your home country.

About the Company

Behind every smooth-running healthcare provider, there’s someone making sure the financial side is just as healthy. At Pharmbills, we support top U.S. healthcare companies by ensuring every invoice is precise, every payment is tracked, and every financial record is in place.

With 1,000+ team members across 7 countries, we believe in real impact, real growth, and a real team that supports each other. Here, your attention to detail and problem-solving skills help keep healthcare finances running smoothly.

💡 Because when the numbers are right, care can happen.

📩 Ready to bring accuracy and care to every detail? Let’s talk! 🚀

Stay Connected with Pharmbills!

Let's keep in touch – follow us on social media for all the behind-the-scenes awesomeness.

Got burning questions?

Hit us up via email!

[email protected]

And of course, stay tuned!

Because exciting updates are always around the corner.

It's a Pharmbills team, and you're invited!