Business Analyst Brussels (Permanent contract and Freelance)

About the Position

Business Analyst Brussels (Permanent contract and Freelance)

Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! 🌟 Join Smile Belgium and take part in projects that truly matter! 🏆

Responsibilities

As a Business Analyst, you will:

• Analyze and gather our clients' business requirements during dynamic co-design workshops.
• Write functional specifications (User Stories, requirement documents) with rigor and clarity.
• Support the development teams (developers, tech leads, architects) to ensure a clear understanding of the goals during each sprint.
• Model business processes and actively participate in designing the functional architecture.
• Manage the User Acceptance Testing (UAT) phase and guarantee the flawless quality of final deliverables.
• Advise our clients on optimizing their digital ecosystem by guiding them toward the best open-source solutions on the market.

Requirements

• Higher education degree in IT, engineering, or business (Master's level).
• At least 4 years of experience as a Business Analyst or Proxy Product Owner in the digital sector.
• Mastery of Agile methodologies (Scrum, Kanban) and tracking tools (Jira, Confluence).
• Strong interest in the web and open source, and understanding of major challenges of complex digital architectures (e-commerce, portals, business applications).
• Excellent interpersonal skills to popularize technical concepts to all types of stakeholders.
• Analytical mind, proactivity, and active listening to be a trusted partner.

We Offer

• Proximity management by peers fostering dialogue and tailored career paths.
• Commitment to making you an expert in your field with comprehensive training offers: access to an e-learning platform, financing of certifications, knowledge-sharing tools...
• Year animated by group and agency events: annual convention, participation in trade fairs, summer party, formal & informal afterworks.

About the Company

Join Smile Belgium in a caring environment where your ideas will make a difference! Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world.

Next Steps

• First contact: A phone call to discuss your aspirations and what we can offer you.
• Meeting: An opportunity to get to know each other and explore your professional background.
• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Welcome to the team! And if it's a match between us, we will be delighted to welcome you for an exciting adventure. So, ready to join the team? 😉

Brand: Smile

Role: Fonctionnel & Métier

Locations: Brussels

Remote status: Hybrid

Contract type: Freelance

Contact: Sofia DANHIEZ, Talent Acquisition Specialist – Smile