Business Analyst Brussels (Permanent contract and Freelance)

About the Position

Join Smile Belgium as a Business Analyst in Brussels. Translate complex business needs into efficient digital solutions with a focus on open source.

Responsibilities

As a Business Analyst, you will:

• Analyze and gather our clients' business requirements during dynamic co-design workshops.
• Write functional specifications (User Stories, requirement documents) with rigor and clarity.
• Support the development teams (developers, tech leads, architects) to ensure a clear understanding of the goals during each sprint.
• Model business processes and actively participate in designing the functional architecture.
• Manage the User Acceptance Testing (UAT) phase and guarantee the flawless quality of final deliverables.
• Advise our clients on optimizing their digital ecosystem by guiding them toward the best open-source solutions on the market.

Requirements

• Higher education degree in IT, engineering, or business (Master's level).
• At least 4 years of experience as a Business Analyst or Proxy Product Owner in the digital sector.
• Mastery of Agile methodologies (Scrum, Kanban) and tracking tools (Jira, Confluence).
• Strong interest in the web and open source, and understanding of major challenges of complex digital architectures (e-commerce, portals, business applications).
• Excellent interpersonal skills to popularize technical concepts to all types of stakeholders.
• Analytical mind, proactivity, and active listening to be a trusted partner.

We Offer

• Proximity management by peers fostering dialogue and tailored career path.
• Comprehensive training offer: access to an e-learning platform, financing of certifications, knowledge-sharing tools.
• Group and agency events: annual convention, participation in trade fairs, summer party, formal & informal afterworks.

About the Company

Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! 🌟 Join Smile Belgium and take part in projects that truly matter! 🏆

The Next Steps 🚀

• First contact: A phone call to discuss your aspirations and what we can offer you.
• Meeting: An opportunity to get to know each other and explore your professional background.
• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Welcome to the team! And if it's a match between us, we will be delighted to welcome you for an exciting adventure. So, ready to join the team? 😉

Contact:

Sofia DANHIEZ

Talent Acquisition Specialist – Smile