About the Position

Business Analyst

Gurugram, India

Job Reference: JR0090940

About the Company

Louis Dreyfus Company (LDC) is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines. We leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, LDC is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

We are looking for an experienced Business Analyst to implement and enhance commodity trading and risk management (CTRM) front-office applications in the ASIA region. You will analyze existing processes and enhancement requirements, document gaps and existing functionalities, and work with a global implementation project team to facilitate implementations with minimal business impact.

Ensure that the system implemented meets business requirements; that users are trained and use the system correctly; and that support is delivered in a proactive and efficient manner.
You will work as part of the Regional Project Team, interacting closely with the Regional Project Manager, other Business Analysts, and Global IT teams.
Collaborate with trading, execution, finance operations to identify, develop, and implement best practices and leading core business processes in order to drive business transformation.

Responsibilities

Business Analysis

Understanding and documenting current business processes.
Conducting gap analysis between the as-is and to-be processes, identifying gaps with existing system functionalities, reports, and controls.
Running workshops to identify current and best-practice procedures.
Running training workshops with key stakeholders and end users.
Understanding system functionalities and being able to recommend solutions and improvements.
Documenting requirements and functional specifications and working closely with the Business, Regional, and Global IT teams and vendors to facilitate developments.

Application Support

Responsible for level I and II Application support (recreate issues, test scenarios, manage short-term and long-term resolutions).
Ensuring Business incidents and requests are tracked in Service Now and the tickets are resolved within Service Level Agreement.
Reporting on monthly incidents and requests.
Acting as first-line support to the Business in case of issues during the project and post-go-live support.
Helping to develop and manage key stakeholder relationships.
Managing after-hours deployment of solutions to the Production environment.

Project Management

Supporting the Project Manager throughout projects (e.g., defining scope, estimating resource requirements, timelines).
Contributing to regular project and business meetings, providing progress updates, reporting issues, and risks.

Requirements

Required Skills

Degree in Information Technology or related discipline with exposure to Commodity Trading or ERP or Supply Chain.
3 or more years of work experience as a Business Analyst or Application Support Analyst.
Experience in implementing commodity trading & risk management (CTRM) or ERP or supply chain/logistics applications is a must.
Experience in implementing or working with commodity trading & risk management (CTRM) systems is preferred.
Good accounting knowledge would be an advantage.
Business Analysis Certification is a strong advantage.
Understanding of Project Management methodology and best practices.
Excellent Microsoft Office skills in Visio, PowerPoint, Excel, Word.
Excellent interpersonal skills and ability to communicate effectively at all levels.
Ability to work in fast-paced, reactive, and challenging trading environments.
Ability to own a task and deliver to required timelines.
Ability to anticipate issues and suggest resolutions.
Ability to manage own time, workload, own tasks, deliver to required timelines, anticipate issues, and suggest resolutions.

Preferred Skills

Experience in implementing commodity trading & risk management (CTRM) systems.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity, and inclusion. LDC encourages diversity, supports local communities, and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch, and the environment around us.

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

A workplace culture that embraces diversity and inclusivity.
Opportunities for Professional Growth and Development.
Employee Recognition Program.
Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
Certified Great Place to Work.

Business Analyst

Job description