Business Analyst
Primary stack
Nice to have's
Job description
About the Position
Business Analyst
Reply specializes in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialized companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.
As a Business Analyst Consultant, you will play a pivotal role in guiding clients through the definition and implementation of solutions aligned to their strategic objectives. You will contribute across ideation, solution design, and problem-solving, clarifying and challenging requirements to ensure solutions are robust and fit for purpose. You will take ownership of the full requirements lifecycle, from discovery through to delivery, producing high-quality artefacts with clear alignment and traceability to client goals. This role offers the opportunity to work within a forward-thinking consultancy, supporting your professional growth within a collaborative and ambitious team. This hybrid-based role is based either in London or Manchester.
Responsibilities
- Act as a trusted advisor to clients, communicating complex concepts clearly and managing expectations
- Facilitate stakeholder workshops and interviews to elicit functional and technical requirements
- Collaborate with cross-functional teams to design and deliver solutions that meet client needs and drive value
- Build and maintain strong stakeholder relationships, understanding business goals and delivering tailored solutions
- Document and analyse business processes, identifying opportunities for optimisation and automation
- Prepare presentations, reports, and deliverables to support decision-making
- Work with architects and developers to design scalable, secure, and maintainable solutions, assessing feasibility and risks
- Contribute to capability development, service offerings, and communities of practice through collaboration and engagement
Requirements
- Minimum 2:1 degree in Information Technology or a related field, with a Business Analysis qualification (or working towards) such as BCS, IIBA, or Lean Six Sigma
- 3–5 years’ experience supporting technology-enabled or digital delivery initiatives, ideally within Financial Services or consulting/project environments
- Experience working across agile, waterfall, and hybrid delivery methodologies
- Strong foundational Business Analysis skills across the full lifecycle, including elicitation, analysis, documentation, validation, and management of requirements
- Excellent communication and stakeholder engagement skills, with the ability to present and build relationships at all levels
- Strong analytical and problem-solving capabilities, with the ability to interpret complex information and develop evidence-based solutions
- Facilitation skills with experience collaborating across multiple workstreams and delivering high-quality outcomes
- Proficiency in process, use case, and UML modelling, using tools such as Visio, Lucidchart, or Draw.io
- Understanding of business architecture concepts, data, AI, and automation, with a collaborative, self-starting mindset and ability to influence decision-making
We Offer
- Opportunity to work within a forward-thinking consultancy
- Support for professional growth within a collaborative and ambitious team
- Hybrid-based role with options to work from London or Manchester
About the Company
Reply specializes in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialized companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.
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IT Services
About the Company Reply Polska is part of a network of highly specialized companies that support leading industrial groups in defining and developing business models to optimize and integrate processes, applications, and development. Products, Services & Tech Stack Core Solutions: Business model optimization and integration Process, application, and development integration Project Scope & Target Clients Client Base: Leading industrial groups Engineering Scale: Scope and complexity of engineering projects are not specified in the provided information.