About the Position

Business Analyst

Lisbon, Portugal

Mid-level (2-3 Years)

Hybrid

About the Role

We are an energy infrastructure company operating gas transmission networks in Europe. We are looking for a Business Analyst to join our cross-functional, agile product team. You will be building digital solutions that support commercial operations and gas flow planning processes for energy infrastructure. The application suite covers the full gas flow management lifecycle, from customer onboarding and contracting to flow planning, network balancing, billing, invoicing, and B2B messaging, used across multiple European transmission operators.

Responsibilities

Gather and analyze business requirements through workshops and stakeholder interviews
Translate requirements into conceptual models such as use case diagrams, activity diagrams, and information models
Collaborate with developers and product team members to refine requirements into user stories and support sprint delivery
Execute functional tests, support user acceptance testing, run demo sessions, and deliver training
Handle service requests and production issues, proposing improvements for timely support
Participate actively in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
Contribute to continuous knowledge sharing and improvement of team ways of working

Requirements

English: B2
Portuguese: Native
Experience with UML and BPMN
Experience with functional/business analysis and Agile methodologies (Scrum, SAFe, LeSS, or similar)
Knowledge of relational databases and ability to write simple SQL queries
Familiarity with backlog/sprint management tools such as Azure DevOps or Jira
Degree in computer science, engineering, business, or a related field

Nice to Have

Knowledge of French or Dutch
Experience with modelling and documentation tools such as Sparx, Enterprise Architect, Confluence
Strong stakeholder management and communication skills across technical and non-technical audiences

We Offer

A project that matches your skills and ambitions, as well as your preferences for working policies and culture
A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income
An empowering and respectful work culture enriched with social and learning events
A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN

About the Company

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What You Can Expect as a KWANer

Respect isn’t optional here: You’re trusted to deliver and supported to speak up.
Dedicated People Experience Partner: Someone accountable for your growth, not your allocation.
Continuous learning, built in: Learning that keeps pace with the systems you build.
Recognition that’s visible: Your impact doesn’t go unnoticed. Through our Rocket Points System, we constantly recognize your contributions.
A culture you can feel: From movie and quiz nights to dinners and our annual summer gathering, we don’t just work together - we build real connections.
Flexible spaces to work your way: Remote-first, with physical hubs when you want connection.

Didn't find your mission yet?

Strong profiles don’t always match timing. That doesn’t mean there isn’t alignment.

Tell Us About You

We review every application. If there’s alignment, we won’t let it get lost in a database.

Grab this opportunity, apply now!

Business Analyst

Job description