Business Analyst - Senior Consultant

About the Position

Join us as a Business Analyst - Senior Consultant at Opencast, a growing technology consultancy that creates user-centred solutions with purpose. If you want to solve impactful problems and work in an environment where you can grow, this could be the place for you.

Responsibilities

As a Business Analyst (Senior Consultant), you will:

• Collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers, and other specialists to tackle interesting problems and deliver meaningful solutions for clients.
• Build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements.
• Ensure that all work meets Opencast’s high standards, including quality, environmental, and information security policies, as well as any applicable client requirements and standards.

Requirements

• Experience as a Business Analyst with tangible examples demonstrating the ability to apply business analysis techniques (e.g., SWOT, 5 Whys) to understand business context, processes, and systems.
• Ability to elicit, analyse, and validate business and user requirements using techniques such as BPMN process flows, wireframing, and data analysis.
• Experience in defining epics, features, user stories, acceptance criteria, and non-functional requirements.
• Skills in business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems.
• Strong stakeholder relationship management and cross-functional team collaboration skills.
• Experience in analysing and prioritising user experience needs.
• Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes.
• Experience working in large and complex organisations, adhering to recognised industry standards and frameworks.
• Experience working collaboratively in multidisciplinary Agile teams.
• Presentation skills to engage both technical and non-technical stakeholders.
• Experience on major transformation programmes and/or across multiple project workstreams.
• Line managing, coaching, or mentoring junior business analysts.
• Building meaningful, long-term relationships with senior client and third-party stakeholders.

Nice to Have

• Experience working in central or local government and/or the NHS.
• Experience working to the GOV.UK Service Standards.

We Offer

• Competitive salary: £60,000 - £65,000 per annum.
• A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus.
• 25 days’ holiday plus 3 annual “life happens” days.
• Wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.

About the Company

We welcome candidates from all identities, attributes, ways of thinking, and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Locations

• Hybrid - Newcastle, Edinburgh, Leeds, Manchester, Birmingham

Apply Now

Visit our website or email [email protected]

Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.