Business Manager

About the Position

We are seeking a dynamic and ambitious Business Manager for one of our group companies in Lisbon. This role will lead client partnerships, drive new business development, and ensure the successful growth of IT teams.

About the Company

We are a company that redefines the boundaries between talent and technology by placing people and clients at the center of our approach. Our mission is to help individuals and organizations reach their full potential by redesigning processes, strengthening infrastructures, developing solutions, and monitoring systems that allow them to focus on their core business, while contributing to sustainable and lasting technological development.

Responsibilities

Business Development

• Define commercial and product support strategies, participating in setting business objectives.
• Prospect and analyze potential new clients.
• Expand and maximize value from existing business and client portfolios.
• Manage and maintain a robust pipeline of leads, prospects, targets, and clients (cross-selling).
• Oversee projects to identify, schedule, and implement all steps required for resource or solution deployment.
• Broaden personal and company networking reach using appropriate digital and commercial tools.
• Schedule and deliver Outsourcing and Cloud Product solution presentations in prospecting, project, and commercial meetings.
• Execute other tasks deemed necessary and relevant to the function.

Client Management

• Develop, expand, and proactively manage the national client portfolio, building long-term and loyal relationships.
• Identify growth opportunities and develop accounts end-to-end, from potential lead to active client.
• Lead contract negotiations and service terms and conditions in close coordination with Legal and Management teams (MoUs, NDAs, Commercial Contracts, SLAs, etc.).
• Ensure profitability across accounts, projects, and positions, aligned with organizational financial targets.
• Manage and resolve potential operational, technical, or commercial incidents.

Recruitment and Team Building

• Manage recruitment processes in coordination with the tech talent team.
• Support recruitment efforts to meet client expectations, validating profiles for ongoing proposals.
• Propose and support retention and professional development initiatives for team members.

Market Analysis

• Analyze IT market trends to shape effective commercial strategies.
• Stay updated on the technology ecosystem, anticipating challenges, identifying key stakeholders, and spotting new opportunities.

Requirements

• Bachelor’s degree or higher in Management or a related field.
• Native Portuguese and fluent English (mandatory).
• Minimum 5 years of proven experience in commercial/sales roles (mandatory).
• Knowledge of the IT market (mandatory) and experience in IT Outsourcing (preferred).
• Proven success in client management and commercial pipeline development (from Leads to Clients).
• Strong networking, communication, and interpersonal skills.
• Analytical mindset with the ability to deliver actionable market insights.
• Autonomous and proactive, results- and performance-oriented.
• Team player with strong collaboration skills.
• Strategic thinker with networking ability, autonomy, and drive.

Language Requirements

• Portuguese: fluency required
• English: B2 level (spoken and written)

We Offer

• Work Location: Hybrid (Lisbon, Portugal)
• Job Type: Full Time

About the Company

We are a company that redefines the boundaries between talent and technology by placing people and clients at the center of our approach. Our mission is to help individuals and organizations reach their full potential by redesigning processes, strengthening infrastructures, developing solutions, and monitoring systems that allow them to focus on their core business, while contributing to sustainable and lasting technological development.