Business Systems Analyst

About the Position

We are seeking a skilled Business Systems Analyst to facilitate complex projects, ensure application compliance, and manage system testing activities. This is a remote position based in Buffalo, New York.

Responsibilities

• Responsible for facilitating moderately complex projects from proposal through post-implementation.
• Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them.
• Writes and executes test cases for assigned applications or systems. Coordinates implementation and post-implementation process in identifying impact to application before and after implementing application changes.
• Completes various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT).
• Prepares well-documented functional specifications, test plans, test cases, and executes test cases.
• Serves as a mentor to less experienced staff by assisting in application training, research analysis, and project methodology consultation.
• Meets with business clients to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement, or system maintenance (business as usual [BAU]).
• Reviews business requirements with the Technology team to ensure understanding of project requirements. Prepares test plans and scripts based on functional specifications.
• Manages and executes test cases verifying changes/enhancements work and perform as expected and required.
• Works with peers to determine the impact of application changes on other systems.
• Participates in integrated testing as required.
• Monitors functional specifications and change requests to ensure the project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards.
• Ensures efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
• Coordinates post-implementation follow-up by getting feedback from application owners and resolving any issues resulting from implementation of application changes.
• Understands and adheres to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identifies risk-related issues needing escalation to management.

Requirements

• Process definition and implementation in a regulated industry
• Experience guiding teams building, operating, or governing APIs
• Governance mindset
• Combined minimum of 4 years higher education and/or operational/business analytics experience.
• Proficiency with personal computers as well as pertinent software packages.
• Solid problem-solving skills to assist in issue resolution.

Nice to Have

• Bachelor's degree.
• Experience or subject matter expert in business with knowledge and experience utilizing application/system being supported.
• Successful performance in Technology Internship.
• Capable of working on multiple projects of basic to moderate complexity.
• Proven understanding of applications supported with a knowledge of interfacing/integrated applications.
• Ability to effectively use project management, word processing, and spreadsheet applications.
• Good understanding of the Bank's application framework.
• Familiarity with application development software and hardware platforms.
• Proven verbal and written communication skills.
• Proven organization skills.
• Proven time management skills.
• Proven lateral thinking skills.
• Proven problem-solving skills.
• Ability to effectively present to all levels of management.
• Ability to work in a team environment as well as autonomously.
• Ability to coordinate between applications and business units.
• Ability to multitask for various components of moderately complex projects.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Detail-oriented.

We Offer

• Competitive salary range of $35 - 40 per hour.
• Remote work options.
• Comprehensive benefits package including medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

About the Company

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