CAD Management_Creo Admin

About the Position

We are seeking a CAD Management_Creo Admin to manage Autodesk applications, ensure high availability, and coordinate with various teams at T-Systems ICT India Pvt. Ltd.

Responsibilities

Application Ownership & Governance

• Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
• Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
• Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions

Operations Support

• Ensure high availability, stability, and performance of Autodesk applications
• Oversee L2/L3 support, incident management, and root cause analysis
• Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
• Monitor SLAs, KPIs, and service health metrics

Vendor & License Management

• Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
• Ensure license compliance, optimization, and cost control
• Coordinate with Autodesk vendors and partners for renewals, audits, and escalations

Change, Release & Upgrade Management

• Plan and execute version upgrades, patches, and hotfixes
• Assess business impact and risks associated with upgrades
• Coordinate UAT and rollout across user groups
• Ensure minimal business disruption during releases

Security & Compliance

• Ensure applications comply with IT security, data protection, and audit standards
• Manage application access, authentication, and role-based permissions
• Support internal and external audits related to software usage and compliance

Stakeholder Management

• Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
• Translate business requirements into application solutions
• Provide regular reporting on application health, risks, and improvement plans

Documentation & Knowledge Management

• Maintain application documentation, SOPs, architecture diagrams, and runbooks
• Contribute to knowledge base and training material creation

Requirements

• Proficiency in AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D

We Offer

• Opportunity to work with a leading European IT services provider
• Be part of a dynamic team delivering high-value IT services worldwide
• Professional growth and development opportunities

About the Company

T-Systems ICT India Pvt. Ltd. is a certified Great Place To Work®, recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries.

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