About the Position

Care Ecosystem Activation Manager

Amgen is seeking a Care Ecosystem Activation Manager to join their team in Tokyo, Japan. This role focuses on building and activating healthcare ecosystems that support appropriate cardiovascular care.

Responsibilities

Care Ecosystem Development: Facilitate collaboration across healthcare professionals and institutions to support alignment on roles, care processes, and coordination.
Continuity of Care: Support healthcare professionals and institutions in coordinating care from hospitalization through post-discharge care, including patient education and follow-up.
Strategic Account Management: Analyze institutional challenges and treatment gaps, identify barriers to implementing in-hospital care ecosystems, and work with stakeholders to develop and execute practical action plans.
Market Insight and Best-Practice Development: Monitor market trends and the competitive environment, identify barriers and potential solutions, and share relevant insights with Marketing.
Project Work: Participate in cross-functional projects and contribute Care Ecosystem Activation insights, skills, and experience.

Requirements

Qualifications:
- Bachelor's degree.
- At least 7 years of experience in KOL management through MR, marketing, etc. at a pharmaceutical company.
- Ability to think logically, use hypotheses, and act flexibly amid uncertainty or change.
- Strong stakeholder communication, coordination, and negotiation; fluent in Japanese and able to understand English meeting materials and papers.
- Acts ethically, complies with policies, and takes accountability for decisions and actions.
- Ability to perform consistently in remote and in-person settings.
Preferred Skills:
- Project planning and leadership experience (e.g., Marketing initiatives, lecture meetings, or area sales).
- Experience in the cardiovascular therapeutic area.

Nice to Have

Strong communication and interpersonal skills; analytical thinking, problem-solving ability, and strong data literacy.
Customer understanding and activation: Understands needs and constraints, defines priorities, and develops proposals that support agreement and action.
Stakeholder management: Engages relevant stakeholders and combines their expertise to achieve shared outcomes.
Knowledge creation and sharing: Captures and shares practical lessons to support repeatable execution.
Manages ambiguity, maintains direction, and works across functions to implement strategic plans.
Role model for Amgen's Values.

We Offer

Competitive salary.
Opportunity to work in a leading biotechnology company.
Flexible work arrangements (Hybrid).

About the Company

Amgen is a global leader in biotechnology with a history of more than four decades of pioneering breakthroughs. Our commitment to science has led us to discover and develop innovative therapies that significantly improve patients' lives. We also invest in cutting-edge manufacturing and support services to deliver these therapies worldwide. Japan and the Asia Pacific (JAPAC) region represent the fastest-growing area for Amgen.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Apply Now

Attention Job Applicants: At Amgen, we are relentless in applying the highest ethical standards to our products, services, and communications. Consistent with this, we expect all job applicants to act with honesty and integrity. Providing any false or misleading information, or omitting material information during the hiring process, may result in immediate disqualification from the hiring process or termination if already employed. We appreciate your cooperation in helping us uphold these standards.

Care Ecosystem Activation Manager

Job description