Client Manager - Insights

About the Position

Client Manager - Insights

We're seeking a Client Manager - Insights to join our Customer Success team, providing insightful analysis and recommendations to enhance client satisfaction and engagement. This is a remote role based in the US.

Responsibilities

• Client Issue Resolution: Identify, diagnose, and decompose client business issues.
• Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes.
• Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude.
• Knowledge Development: Build expertise across NielsenIQ's tools, data assets, and industry verticals.
• Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations.
• Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ.
• Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation.

Requirements

• 4-8 years in FMCG, CPG, and/or Retail industries.
• Strong analytical aptitude, experience with syndicated data (NIQ Discover, Panel data) and market research techniques.
• Ability to synthesize data and simplify findings into actionable recommendations that solve client business issues.
• Skilled and polished communicator, adept at handling client issues and presentations.
• Experience supporting category management, shopper insights, or sales teams in a CPG organization.
• Proven ability to elevate client relationships and expand business engagement.
• Ability to work collaboratively with internal and external teams.
• Sense of urgency and accountability to drive client outcomes.
• Experience identifying, building on, and passing along sales opportunities.

We Offer

• Compensation: USD 83,700 - USD 100,945 yearly.
• Benefits:
  • Comprehensive healthcare plan (medical, Rx, dental, and vision).
  • Flexible spending accounts and a Health Savings Account (including company contributions).
  • Life and AD&D insurance.
  • 401(k) retirement plan including company matching contributions.
  • Disability insurance.
  • Tuition Reimbursement.
  • Discretionary paid time off program and 11 paid holidays.
  • Flexible working environment.
  • Volunteer time off.
  • LinkedIn Learning.
  • Employee-Assistance-Program (EAP).

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the NIQ Diversity and Inclusion page.

By clicking on any link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply.