Client Manager, Insights

About the Position

We are seeking a Client Manager, Insights – OTC & Personal Care to support the day-to-day insights partnership with a leading OTC and Personal Care manufacturer. This role will help the client identify, prioritize, and act on opportunities for growth across OTC, Personal Care, Health & Wellness, and adjacent consumer categories.

Responsibilities

• Serve as a trusted day-to-day partner to client stakeholders across insights, category management, sales, marketing, and commercial teams.
• Build strong client relationships through a consultative approach focused on understanding business needs and delivering actionable recommendations.
• Help uncover the true business challenge behind client requests and translate those challenges into effective analytic approaches.
• Lead working sessions and project discussions with client teams while contributing to larger business reviews and strategic conversations.
• Support proactive client engagement by bringing relevant category, consumer, retailer, competitive, and marketplace perspectives to discussions.
• Partner closely with the Director, Insights and cross-functional NIQ teams to ensure the client receives integrated and value-creating solutions.
• Be present onsite at the client's New Providence, NJ location a minimum of two days per week to deepen partnership and strengthen collaboration.

Insights, Analytics & Storytelling

• Independently lead analyses using NIQ data, tools, and marketplace context to answer key client business questions.
• Connect consumer behavior, category performance, retailer dynamics, competitive activity, and marketplace trends into clear business implications and recommendations.
• Develop compelling presentations, stories, and executive-ready recommendations that help clients make informed business decisions.
• Move beyond reporting and data recaps to identify strategic opportunities, risks, and growth pathways.
• Translate complex data and findings into concise, actionable narratives tailored to client audiences.
• Identify opportunities to proactively answer client questions and bring forward new perspectives that create additional value.
• Stay informed on trends across OTC, Personal Care, Health & Wellness, shopper behavior, innovation, retail dynamics, and category growth.

Project & Delivery Excellence

• Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high-quality execution.
• Deliver analyses, insights, and recommendations accurately, on time, and aligned with client business objectives.
• Coordinate with cross-functional NIQ teams to address data requests, operational needs, and project requirements.
• Proactively identify and resolve project risks, issues, or delays that could impact client outcomes.
• Ensure clients are effectively leveraging NIQ tools, data assets, and capabilities to support decision-making.
• Maintain strong project organization, communication, and accountability across all assigned workstreams.
• Support contracted deliverables while continually identifying opportunities to add value beyond the core scope of work.

Thought Leadership & Business Growth

• Bring forward relevant marketplace, retail, consumer, and category insights that help clients anticipate change and identify opportunities.
• Support the development of proactive thought leadership that demonstrates NIQ's expertise and value.
• Partner with internal NIQ experts and the Director, Insights to bring new capabilities, solutions, and perspectives that address evolving client needs.
• Identify opportunities to expand client engagement through additional analyses, solutions, and strategic support.
• Contribute client feedback and marketplace insights that help improve NIQ offerings and strengthen client partnerships.

Requirements

• 5+ years of relevant experience in CPG, consumer insights, analytics, consulting, client leadership, or professional services.
• Experience supporting OTC, Personal Care, Health & Wellness, or adjacent consumer categories preferred.
• Strong analytic and problem-solving skills with the ability to connect data to business recommendations.
• Experience working with syndicated data including NielsenIQ, Circana, RMS/POS, Panel, Scan Data, or similar consumer and retail measurement solutions.
• Experience presenting insights and recommendations to client stakeholders.
• Demonstrated ability to translate business questions into effective analytic approaches and actionable recommendations.
• Strong written, verbal, and presentation communication skills.
• Strong project management skills with the ability to manage multiple priorities, deadlines, and deliverables.
• Ability to build trust and develop productive working relationships with client stakeholders and internal partners.
• Strong sense of ownership, urgency, accountability, and commitment to client success.
• Highly proficient in Microsoft applications, including Excel and PowerPoint.
• Ability and willingness to work onsite a minimum of two days per week at the client's New Providence, NJ location.
• Bachelor's Degree required; Master's Degree preferred.

We Offer

• Competitive salary range: USD 83,700 - USD 100,000 yearly.
• Flexible working environment.
• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).

About the Company

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are the world’s leading consumer intelligence company, delivering the most comprehensive consumer insights through advanced analytics and state-of-the-art platforms. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the NIQ Diversity and Inclusion page.