Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

About the Position

Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

Location: San Francisco, CA (Onsite / Hybrid)

Level: Associate Director

Responsibilities

• Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
• Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
• Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
• Lead RFP/RFx pursuits, proposal development, and pricing discussions
• Track account health, escalate risks, and drive resolution of delivery or relationship issues
• Prepare and present executive-level account updates, QBRs, and growth roadmaps
• Collaborate with internal leadership on strategic account planning.

Requirements

• 10+ years of experience in client relationship management, account management, or business development within IT services
• Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
• Familiarity with Data Center and/or AI infrastructure environments
• Strong executive presence and stakeholder management skills
• Proven track record of account growth
• Bachelor's degree required; MBA a plus.

Certifications

• None mandatory; relevant cloud/infrastructure certifications a plus

We Offer

• Competitive annual base salary between $150,000 - $170,000
• Cognizant’s discretionary annual incentive program
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is a creator of AI solutions and technology services provider that connects AI investment with business value by developing full-stack AI solutions for clients. Their deep industry knowledge, coupled with process and engineering expertise, enables them to incorporate the unique context of each organization into technology systems that amplify human potential, drive tangible results, and keep businesses at the forefront in an ever-changing environment. Learn more at cognizant.ai or @cognizant.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We look after our people, clients, company, communities, and climate by doing what’s right. We cultivate an innovative environment where you can build the career path that’s right for you.

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