About the Position

Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

Location: San Francisco, CA (Onsite / Hybrid)

Level: Associate Director

About the Role

Cognizant is seeking a Client Relationship Manager (Associate Director level) to support account growth for the Leading Hyperscaler with focus on Data Centers and AI infrastructure. The role serves as a day-to-day Client-facing partner, managing stakeholder relationships, driving account expansion, and coordinating cross-functional teams to strengthen Cognizant's strategic position within the Client Account Portfolio.

You will serve as a trusted advisor to our clients, proactively identifying opportunities, resolving challenges, and driving initiatives that align with both client goals and our organizational objectives.

Responsibilities

Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
Lead RFP/RFx pursuits, proposal development, and pricing discussions
Track account health, escalate risks, and drive resolution of delivery or relationship issues
Prepare and present executive-level account updates, QBRs, and growth roadmaps
Collaborate with internal leadership on strategic account planning

Requirements

10+ years of experience in client relationship management, account management, or business development within IT services
Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
Familiarity with Data Center and/or AI infrastructure environments
Strong executive presence and stakeholder management skills
Proven track record of account growth
Bachelor's degree required; MBA a plus

Certifications

None mandatory; relevant cloud/infrastructure certifications a plus

We Offer

Annual base salary between $150,000 - $170,000
Discretionary annual incentive program
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

About the Company

Cognizant (NASDAQ: CTSH) is an AI Builder and a digital services company delivering end-to-end AI solutions that maximize investments for real outcomes. Its deep industry, process, and technology expertise enables it to embed the unique context of each organization’s systems and technology from engineering to production at scale. Its goal: to improve the efficiency of teams, create value, and enable large enterprises to stay competitive in a rapidly changing world. For more information: cognizant.ai or @cognizant.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

While our system allows application in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We look after our people, clients, company, communities and climate by doing what’s right.
We cultivate an innovative environment where you can build the career path that’s right for you.

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Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

Job description