Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

About the Position

Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure

Location: San Francisco, CA (Onsite / Hybrid)

Level: Associate Director

About the Role

Cognizant is seeking a Client Relationship Manager (Associate Director level) to support account growth for the Leading Hyperscaler with focus on Data Centers and AI infrastructure. The role serves as a day-to-day Client-facing partner, managing stakeholder relationships, driving account expansion, and coordinating cross-functional teams to strengthen Cognizant's strategic position within the Client Account Portfolio.

You will serve as a trusted advisor to our clients, proactively identifying opportunities, resolving challenges, and driving initiatives that align with both client goals and our organizational objectives.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week at the client site in San Francisco, CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Responsibilities

• Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
• Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
• Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
• Lead RFP/RFx pursuits, proposal development, and pricing discussions
• Track account health, escalate risks, and drive resolution of delivery or relationship issues
• Prepare and present executive-level account updates, QBRs, and growth roadmaps
• Collaborate with internal leadership on strategic account planning.

Requirements

• 10+ years of experience in client relationship management, account management, or business development within IT services
• Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
• Familiarity with Data Center and/or AI infrastructure environments
• Strong executive presence and stakeholder management skills
• Proven track record of account growth
• Bachelor's degree required; MBA a plus.

Certifications

• None mandatory; relevant cloud/infrastructure certifications a plus

We Offer

• Salary: Between $150,000 - $170,000 annually, dependent on experience and qualifications
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Our Community

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We look after our people, clients, company, communities and climate by doing what’s right.
• We cultivate an innovative environment where you can build the career path that’s right for you.

Apply Now

Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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