Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure
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Job description
About the Position
Client Relationship Manager (CRM) – Hyperscaler, Data Center & AI Infrastructure
Location: San Francisco, CA (Onsite / Hybrid)
Level: Associate Director
Responsibilities
- Serve as primary relationship lead for assigned client stakeholders, building trusted advisor status
- Identify and drive account growth opportunities across Data Center and AI infrastructure workstreams
- Partner with delivery, sales, and practice teams to ensure client satisfaction and contract performance
- Lead RFP/RFx pursuits, proposal development, and pricing discussions
- Track account health, escalate risks, and drive resolution of delivery or relationship issues
- Prepare and present executive-level account updates, QBRs, and growth roadmaps
- Collaborate with internal leadership on strategic account planning
Requirements
- 10+ years of experience in client relationship management, account management, or business development within IT services
- Prior experience supporting large enterprise or Hyperscaler accounts; Google/Alphabet (Internal Reference only) or similar Hyperscaler experience strongly preferred
- Familiarity with Data Center and/or AI infrastructure environments
- Strong executive presence and stakeholder management skills
- Proven track record of account growth
- Bachelor's degree required; MBA a plus
Certifications
- None mandatory; relevant cloud/infrastructure certifications a plus
We Offer
- Competitive salary range: $150,000 - $170,000 annually
- Discretionary annual incentive program based on performance
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
About the Company
Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We look after our people, clients, company, communities, and climate by doing what’s right. We cultivate an innovative environment where you can build the career path that’s right for you.
Application Process
- Apply for the optimal position
- Connect with a Recruiter
- Showcase your skills
- Final decision
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© Cognizant Technology Solutions. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital atwww.cognizant.comor follow us @Cognizant.
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