Commercial Operations Manager

About the Position

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As Commercial Operations Manager for Broadcast Partnerships at DAZN, you will provide the operational foundation that enables DAZN Broadcast Partnerships and our new in-flight product offering to grow globally. This role offers a fantastic chance to leverage your experience in operations, administration, and understanding of the sports media landscape in a varied, dynamic role with lots of autonomy and room to grow.

This role will be based on-site in our Hammersmith office.

Responsibilities

• Provide day-to-day operational support for DAZN Broadcast Partnerships and the launch of our in-flight product offering.
• Coordinate onboarding for new partners and new markets, ensuring partners are set up across DAZN systems, contracts, billing processes, reporting tools, product access, and operational workflows.
• Act as the primary operational contact for partners, supporting queries, escalations, customer service issues, access requirements, service readiness, and issue resolution.
• Support the President of Broadcast Partnerships by coordinating the operational delivery and commercial initiatives, as well as daily administrative and executive support.
• Coordinate with Finance on invoicing, billing, reconciliations, purchase orders, payments, revenue reporting inputs, and partner lists.
• Work with Legal, Procurement, Product, Technology, and Customer Service to support workflows, approval processes, partner setup, access, entitlements, product launches and changes, service issues, and operational readiness.

Requirements

• Experience in partner operations, commercial operations, sales administration, or revenue support, ideally within broadcast media, sport, subscription, or entertainment.
• Experience supporting onboarding, reporting, issue resolution, and day-to-day operational coordination.
• Strong administrative discipline across contracts, invoicing, billing, reconciliations, customer data, venue lists, reporting inputs, and workflow tracking.
• Confident working cross-functionally with Finance, Legal, Procurement, Product, Technology, Customer Service, Marketing, and Commercial teams.
• Highly organized and detail-focused, with the ability to manage multiple markets, priorities, and deadlines.
• Clear communicator with the confidence to support external partners, chase internal actions, and escalate blockers.
• Interest in sport and broadcast media.

We Offer

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family-friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.

About the Company

At DAZN, we bring ambition to life. We are innovators, game-changers, and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionize the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

• Agility and creativity fuel growth and innovation, to Make It Happen.
• Prioritizing what matters drives progress and positive outcomes, Focusing On Impact.
• Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities, and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

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