Consultant Suport Tehnic
Job description
About the Position
We are looking for a Technical Support Consultant in Bucharest to assist clients with our billing and management software.
Ideal Candidate
- Communicates easily and has a proactive, client-oriented attitude
- Is constantly motivated by the desire to help others
- Is a calm and patient person
- Communicates excellently both over the phone and in writing
- Is open and enjoys learning new things
- Shows attention to detail
- Is fluent in Romanian, both written and spoken
- Authenticity and sincerity
Responsibilities
- You will take over customer requests from SmartBill clients, either via email, chat, or phone, and guide them in using our Billing and Management software
- You will listen carefully to the situations presented by customers and seek to offer the most suitable solutions in the shortest possible time
- Immediately after hiring, you will enter the training period, having access to all the necessary information for you to carry out your activities successfully
Advantageous
- Experience in Customer Care, although not mandatory to apply
- Experience in Front Desk, or any other job that involves frequent interaction with customers
We Offer
- Headquarters located at Unirii, colorful, with a friendly working atmosphere
- Competitive salary package
- Health insurance
- Monthly team building events, themed days, and relaxing activities
Apply for This Job
© Inteligent It S.R.L. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.