Consultant - Veeva Safety - Managed Services (Remote)

About the Position

Consultant - Veeva Safety - Managed Services (Remote)

Team: Professional Services

City: Hyderabad

Country: India

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Managed Services is provided to our R&D customers after they go live with Veeva applications. We aim to be our customers' trusted partners and ensure they leverage the additional value Veeva applications offer.

Our Managed Services Team comprises 90+ consultants in Europe, of which 5+ are in the Safety Team. Due to the rapid growth of our client portfolio, we are growing our team every year and opening many career opportunities for our new and existing employees. We hire people from industry, tech, and consulting, which adds diversity to our team.

Veeva is looking for Drug Safety and Pharmacovigilance consultants to join the Managed Services team and support our Vault Safety solution after implementation.

As a Safety Consultant, you will support a group of biopharmaceutical customers assigned to you. Your task will be to understand their business processes, provide guidance, discuss Vault changes, and apply all the required configurations. You will also actively collaborate with other teams at Veeva, shape ideas, enhance our delivery model, and work closely with our product management team to communicate the customer’s requirements and meet the evolving needs of the industry.

To thrive in this role, you are able to adapt and learn new technology. You have been configuring, supporting, or implementing software solutions. You enjoy working with customers, speak fluent English, and have strong communication and presentation skills. You enjoy working in fast-paced environments, are a team player, and a fast learner.

This is a remote, full-time role with Veeva with occasional travel to the Veeva Hyderabad site.

Responsibilities

• Support a group of biopharmaceutical customers assigned to you.
• Understand their business processes and provide guidance.
• Discuss Vault changes and apply all the required configurations.
• Collaborate with other teams at Veeva to shape ideas and enhance our delivery model.
• Work closely with the product management team to communicate customer requirements and meet the evolving needs of the industry.

Requirements

• Experience in configuring, supporting, or implementing software solutions.
• Fluent in English with strong communication and presentation skills.
• Ability to work in fast-paced environments.
• Team player and fast learner.

Nice to Have

• Experience in Drug Safety and Pharmacovigilance.
• Additional software solutions experience.

We Offer

• Flexible work-from-home or office options.
• Opportunity to work with a mission-driven organization.
• Be part of a diverse and growing team.
• Work with cutting-edge technology in the life sciences industry.

About the Company

Veeva Systems is a leader in industry cloud for the life sciences industry, helping companies bring therapies to patients faster. With extensive growth potential, Veeva is committed to making a positive impact on its customers, employees, and communities. As a Public Benefit Corporation, Veeva balances the interests of customers, employees, society, and investors.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.