Job Description, Responsibilities & Requirements
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About the Position
East Europe Foundation is announcing a contest for the position of Junior Specialist to join the technical support team of Zrozumilo! Educational Online Platform.
Main Tasks
- Compilation of educational courses and publishing them on the platform.
- User technical support.
- Technical support for the courses – publication of materials, support of active phases, consultation with course teams.
- Providing operative statistical information.
- Management of content on the platform’s YouTube channel.
- Performing related tasks assigned by management.
Qualification Requirements
- Familiarity with the entire MS Office suite.
- Basic understanding of coding HTML + CSS.
- Strong skills in electronic communication including email, with basic automation elements (templates, rules, mail merge, etc.).
- Basic skills in graphics work (cropping, scale, sizing, conversions).
- Experience with CMS (publishing and editing content, work with user profiles, etc).
- Basic familiarity with principles of YouTube Studio.
- Strong grammar and writing skills.
- Psychoemotional stability.
Advantage
- Work experience in user technical support.
Application Process
For participation in the contest, please send your resume and cover letter to the email [email protected] until 28 July, 2025. Please write the name of the position in the subject line. We will contact only those candidates that are selected. Please do not call with questions by phone.