Copywriter II

About the Position

We are seeking a mid-level Copywriter II to join our remote team in Canada, focusing on creating impactful messaging for our product and marketing communications.

About the Team

This role is based on the Creative Content Team, which is part of the larger Content Design Team at Affirm. We’re the heart of Affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the Affirm app. You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences. As part of the overall Product organization at Affirm, we ensure that every user interaction is meaningful and aligned with Affirm’s broader goals, seamlessly integrating messaging into product touchpoints.

Responsibilities

• Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone.
• Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives.
• Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions.
• Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals.
• Contribute to the evolution of Affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints.
• Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews.
• Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines.
• Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly.
• Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement.

Requirements

• 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment.
• Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium.
• Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions.
• Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience.
• A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment.
• Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content.
• Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards.
• A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users.

We Offer

• Competitive salary: CAN base pay range per year: $80,000 - $100,000
• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

About the Company

At Affirm, we exist for the moments that matter-giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We’re proud to be a remote-first company, offering flexibility and a commitment to providing an inclusive interview process, including accommodations for candidates with disabilities.

#LI-Remote

Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

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