CROSpecialist

About the Position

We are seeking a CRO Specialist to optimize Shopify stores, improve online stores through data, experimentation, UX, and customer psychology.

About Peachy

Peachy is a US-based eCommerce studio specializing in Shopify strategy, design, development, and conversion-focused digital experiences for growing consumer brands. We partner with ambitious eCommerce companies to build high-performing websites, custom functionality, and scalable digital experiences. Our work combines design, engineering, ecommerce strategy, and conversion-focused thinking to create solutions that not only look great, but perform.

We move quickly, operate with minimal bureaucracy, and hold a high standard for quality. Ownership, accountability, communication, and attention to detail are core to how we work.

About The Job

We’re looking for a CRO Specialist who has successfully optimized Shopify stores inside an ecommerce agency environment and understands how to improve online stores through data, experimentation, UX, and customer psychology.

You’ll work directly with clients and collaborate with our designers, developers, and strategists to identify opportunities that drive measurable business growth.

This is not an entry-level CRO role.

Responsibilities

• Perform comprehensive CRO audits for Shopify stores.
• Analyze customer journeys to identify friction points and opportunities for growth.
• Review heatmaps, session recordings, scroll maps, and customer behavior.
• Analyze GA4 and ecommerce performance data.
• Develop data-backed testing hypotheses and optimization strategies.
• Prioritize experiments based on expected business impact.
• Partner with UX/UI designers to improve:
  • Homepages
  • Collection pages
  • Product pages
  • Cart experience
  • Checkout flow
  • Navigation
  • Landing pages
• Work closely with developers to implement optimization recommendations.
• Measure experiment performance and communicate results to clients.
• Build ongoing CRO roadmaps for long-term growth.

Requirements

• 3+ years of Conversion Rate Optimization (CRO) experience
• 3+ years working with Shopify ecommerce stores
• Experience managing multiple client accounts simultaneously
• Strong written and spoken English
• Experience presenting recommendations to clients
• Ability to work independently and take ownership of projects

You Should Be Comfortable Using

• Shopify
• Google Analytics 4 (GA4)
• Microsoft Clarity
• Hotjar
• Lucky Orange
• Google Tag Manager
• Looker Studio
• Figma
• Excel or Google Sheets

Experience with VWO, Optimizely, Convert, Triple Whale, Northbeam, or similar tools is a plus.

What We're Looking For

The ideal candidate:

• Thinks like both a marketer and an analyst.
• Understands ecommerce customer behavior.
• Can explain why users aren’t converting instead of simply reporting metrics.
• Makes recommendations backed by research and data.
• Is proactive, organized, and detail-oriented.
• Enjoys solving complex ecommerce problems.
• Can confidently communicate with clients and internal teams.
• Is always looking for ways to improve conversion rates and customer experience.

Work Environment & Benefits

• Fully remote position
• Work with leading US ecommerce brands
• Fast-paced environment with meaningful ownership and responsibility
• Minimal bureaucracy and efficient workflows
• Exposure to complex ecommerce challenges and modern Shopify architecture
• AI-focused culture with encouragement to adopt tools that improve efficiency and quality
• Opportunities for professional growth and technical development
• Direct impact on technical decisions, project outcomes, and client success