Job Description, Responsibilities & Requirements
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About the Position
Customer Data Management Specialist, Kyiv
A world-leading retail company, working in Ukraine for more than 15 years.
The main task of the Customer Data Management Specialist is to ensure a stable and regular process of customer information in multiple stages.
Responsibilities
- Control customer master data gathering from offline and online sources for registration, data keeping, and maintaining in the central system for the possibility to use contact customer data for business needs;
- Ensure the customer master data completeness and correctness according to defined rules and legal requirements for all business needs;
- Conduct trainings for employees to provide a clear process of customer registration with full and quality data;
- Prepare and analyze the defined reports about data quality and fullness to provide timely actions about data maintaining to maximize data availability;
- Analyze feedback/requests from the Sales Force team related to customer data quality.
Requirements
- Strong data analysis skills and experience in business process analysis;
- Experience working with databases – at least 1 year;
- English – strong Intermediate or higher (both written and verbal);
- Knowledge of Microsoft Office (deep knowledge of Microsoft Excel).
We Offer
- An international team that challenges you all the time to find the best possible solutions and improve your skills;
- High-level compensation;
- Medical insurance;
- Employment benefits.
How to Apply
You can apply for the vacancy by clicking the "Send Resume" button
or send your resume to the email [email protected]
with the subject line "Customer Data Management Specialist"
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