Customer Service Representative (DUTCH)
Job description
About the Position
Join our team as a Customer Service Representative for an educational company in the Netherlands. We're dedicated to helping learners achieve their goals and are looking for a motivated and detail-oriented professional to assist our customers remotely.
Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented Customer Service Representative to join our team remotely.
You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is not a call center role-there are no cold calls involved. Instead, you’ll be assisting existing customers exclusively, ensuring they have a smooth and positive experience with our services.
If you're a proactive communicator who enjoys problem-solving and making a real impact, we’d love to hear from you!
Responsibilities
- Assist customers by answering inquiries via phone, email, and social media platforms.
- Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
- Ensure customers have a seamless and positive experience with our services.
Requirements
- Fluent Dutch speaker (proficiency in written and spoken Dutch is essential)
- Proven ability to work independently and remotely
- Strong multitasking skills and a proactive, solution-oriented approach
- Previous experience in customer service (preferred but not required)
Work Details
- Employment type: Part-time (24–40 hours per week)
- Work schedule: Monday to Friday: business hours and weekend shifts
What We Offer
- Competitive freelance compensation: €12.00–€14.00 per hour, based on skills and experience
- Flexible work environment with opportunities to develop your skills
About the Company
We are dedicated to helping learners achieve their goals and are looking for a motivated and detail-oriented professional to assist our customers remotely.
Ready to make a difference? Apply now and become part of our mission to deliver exceptional service to our customers!
Or email your CV directly to [email protected]
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At Orange Uni, our mission is to be the catalyst for success and growth in every business we serve. We are committed to delivering specialized expertise that becomes the driving force behind our clients’ achievements.Through our unique business formula, we nurture and train individuals to become exceptional talents in their fields. By specializing in every service we offer, we ensure that our team’s skills are honed to perfection, making them indispensable assets to our clients.We strive to create an environment where innovation flourishes, and our clients can avoid the mistakes we once made. Our goal is to be the guiding light that steers businesses towards excellence, helping them navigate the ever-changing landscape of their industries with confidence and clarity. With passion, dedication, and a relentless pursuit of excellence, we aim to build lasting partnerships and leave a lasting mark on every company we touch. Together, we will shape a future where expertise meets specialization, and success becomes the standard in every endeavor.