Customer Service Representative - Saudi National

About the Position

Customer Service Representative - Saudi National

We are looking for a dedicated Customer Service Representative to join our team in Riyadh, Saudi Arabia. If you are passionate about providing exceptional support and have a knack for problem-solving, we want you on our team at Tabby.

Responsibilities

• Support our customers through phone, chat, and email in both English and Arabic
• Answer questions, solve problems, and ensure customers have a good experience
• Follow clear guidelines and use tools to help customers quickly and correctly

Requirements

• Fluent in both Arabic and English (B1+ level or above in English)
• Comfortable with rotational shifts and working from the office
• Helpful, calm under pressure, quick to learn, and take your work seriously

We Offer

• Base salary: SR6,635 - SR7,200 / month
• Language allowance: up to SR500 gross based on English & Arabic level
• Performance bonus: up to 10% of your base salary
• Paid training: 3 weeks in the office
• Nesting period: 3 weeks handling real customer cases while receiving close support

About the Company

Tabby is a GCC-based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.

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