Customer Success Trainee
Primary stack
Nice to have's
Job description
About the Position
Customer Success Trainee
France
Are you passionate about customer service and sales communication? Do you have a knack for sales? Do you enjoy convincing your contacts of the benefits of simplifying administrative and financial processes? Are you motivated by growth and proud to contribute to success? We invite you to read on…
Banqup develops and markets the solution jefacture.com in France on behalf of ECMA, a satellite association of the Order of Chartered Accountants. It is a PA-approved invoice and payment management platform.
As a Customer Success Trainee, you will become an ambassador for the platform jefacture.com and will help customers register on our platform.
This traineeship offers a unique opportunity to gain hands-on experience in a dynamic FinTech environment.
Responsibilities
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Customer Support & Onboarding:
- Assist customers in registering on our platform.
- Provide support and guidance to ensure a smooth onboarding experience.
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Learning & Contribution:
- Learn from and contribute to a sales team.
- Develop and enhance your skills in customer service and sales communication.
Requirements
- Currently pursuing or recently graduated with a bachelor's degree in a relevant field (Business, Sales, Finance, etc.).
- Eager to learn from and contribute to a sales team.
- Proficiency in French & English (C1 minimum).
- Passionate about IT/cloud solutions; an affinity for invoicing and accounting is a plus.
- Proactive, responsible, and well-organized, with a strong desire to develop these skills.
- Comfortable speaking in public and developing good presentation skills.
We Offer
- Standard internship stipend.
- Reimbursement of transportation costs.
- Flexible working hours.
- Potential remote work opportunities (two days per week).
About the Company
At Banqup Group, our mission is to simplify and optimize business operations by helping organizations build strong digital connections with their customers and suppliers. As a leader in financial technology, we streamline and automate business processes with our innovative digital solutions.
Our platform connects businesses with their customers, suppliers, and financial institutions, enabling seamless electronic document processing, invoicing, payment services, and administrative workflows.
Take a look at our website https://www.banqup.com/ for more information.
Apply Now
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Financial Services,Banking,Accounting,SMEs,Enterprises
About the Company BanqUP is an API-driven platform for open banking solutions, enabling banks and fintech companies to access a number of European banking APIs. The platform helps companies and banks quickly access the open banking ecosystem and analyze banking data. BanqUP automates financial workflows, including smart invoicing, secure payments, and automated reporting, ensuring compliance and efficiency. Products, Services & Tech Stack Core Solutions: E-invoicing: Create, send, and receive digital invoices instantly while ensuring continuous compliance. E-payments: Pay suppliers directly via the platform, track open balances, and approve supplier invoices in one click. E-reporting: Track cash flow instantly with automated financial overviews while Banqup automatically shares the correct data with the tax authorities. E-trust: Protect digital identity and business documents within a fraud-proof network. Project Scope & Target Clients Client Base: Freelancers SMEs Accountants Enterprises Engineering Scale: BanqUP offers scalable solutions for businesses at every stage of their journey, from freelancers to enterprises, ensuring localized compliance and operational efficiency.