Customer Support Manager

About the Position

Seize this opportunity to soar to new heights with FL Technics! We are looking for a Customer Support Manager to join our team in Vilnius, Lithuania. Contribute to our global aviation services and be part of a globally acclaimed team shaping the future of aviation.

About the Company

FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. With more than 2500 employees, FL Technics operates in a vast network of representative offices, hangars, and shop facilities, as well as the largest independent line maintenance stations network across Europe, Asia Pacific, Africa, the Middle East, and Canada.

Responsibilities

• Provide general administrative support
• Communicate with customers and suppliers, providing necessary information on time
• Prepare commercial offers and agreements
• Technical information retrieval and analysis
• Searching for suppliers
• Logistics organization
• Perform other duties as assigned

Requirements

• University (or equivalent) degree
• Good English skills
• Ability to manage multiple tasks simultaneously
• Basic understanding of sales
• Customer-oriented communication skills
• Critical thinking and problem-solving skills
• Good computer skills
• Willingness to work in a global team of professionals

We Offer

• Exclusive experience in the aviation business industry
• Flexible working hours to promote work-life balance
• Work remotely for up to one month a year
• Additional private health and accident insurance
• Discount system with partnering companies
• Access to internal training and courses
• Complimentary in-house gym and other sports activities
• Supporting and cheering for your success team
• Competitive salary range from 2500 € to 3300 € (brutto)

Employment Details

• Employment Type: Full-time
• Experience Level: Middle
• Work Location Type: On-site

Apply now and be part of a globally acclaimed team shaping the future of aviation!