Data Analyst | Analytics

About the Position

Data Analyst | Analytics @ ING Bank

Join ING Bank as a Data Analyst in Bucharest, Romania, and turn complex data into actionable insights.

Mission

At ING, we believe in giving people the freedom to grow, explore, and build what matters to them. Our Analytics capabilities stand at the heart of that mission - powering decisions that shape products, protect customers, and help millions stay a step ahead in life and business. If you’re passionate about turning data into actionable insights that drive business growth, you’ll feel right at home here.

About the Team

You’ll join a deeply analytical team within Retail Banking, focused on turning complex data into clear, actionable insights. The team partners closely with business stakeholders to uncover hidden patterns, support data-driven decision-making, and enable leaders to maximize impact. You will work closely with Analytics peers and the Pricing & Value Leads on in-depth and advanced analytics initiatives; the environment is collaborative, insight-driven, and geared toward delivering measurable business value through rigorous analysis and thoughtful interpretation.

Your Day-to-Day

As a Data Analyst in an Agile Way of Working, you will be a part of a Squad and will dedicate your time and efforts to achieve the tribe/ squad’s purpose through:

• Gather, prepare, and analyze large datasets to deliver robust insights supporting business strategies across customer, marketing, and digital channels.
• Develop and maintain dashboards, reports, and analytical datasets tailored to business needs, ensuring accuracy and clarity in all outputs.
• Collaborate with stakeholders and senior analysts to identify opportunities, design and execute segmentation, campaign analysis, and product evaluations.
• Coach and mentor junior analysts, promoting best practices within the team.
• Act as the main point of contact for cross-functional projects, maintaining alignment on definitions, data structures, and objectives.
• Conduct deep-dive analyses to identify business drivers, proactively recommending actions to enhance customer understanding and optimize campaigns.
• Document dashboards, metrics, and models, performing regular quality checks to ensure data integrity.
• Support the development of advanced analytical frameworks in partnership with Data Scientists and Data Engineers.
• Drive process optimization by ensuring reusability of scripts and methodologies and provide support across Customer Intelligence as needed.

Requirements

• Education & Experience: University degree in Mathematics, Statistics, Economics, Marketing, Cybernetics, or a related field. Solid experience in data analysis, ideally in banking or financial services.
• Technical Skills: Proficiency with data tools such as SAS, SQL, Python, and BI platforms (Power BI). Experience creating dashboards, campaign and product analyses, and data validation.
• Analytical Mindset: Able to interpret complex data, spot trends, and generate actionable recommendations.
• Collaboration & Communication: Strong communication skills; able to translate technical insights for non-technical audiences, building partnerships across teams.
• Continuous Learning: Embraces new tools and methodologies.
• Innovation: Seeks new ways to solve challenges and add value.
• Personal Attributes: Ambitious, proactive, team-oriented, detail-focused, and adaptable.

We Offer

• Impactful work in a fun, inclusive, and highly collaborative environment.
• Modern, open office spaces built for teamwork and creative work.
• Hybrid working model with flexibility baked in.
• Monthly benefit budget you can use your way.
• Extra paid vacation days based on total work experience.
• Continuous learning opportunities through ING Learning Centre, Udemy, Bookster, trainings, and certifications.
• Internal mobility across ING worldwide, including short- and long-term international assignments.
• Opportunities to contribute to sustainability and CSR initiatives.

About the Company

ING believes in a world where everyone should have the freedom to grow in their own way - our global tagline, “do your thing”, reflects this belief. We empower our people with autonomy and expect them to use it to create meaningful impact for customers, colleagues, and the organization.

Working here means being surrounded by energetic, ambitious, and supportive colleagues. We embrace curiosity, thrive on change, and continuously explore better ways of doing things.

With more than 30 years of presence in Romania, ING has been a pioneer in transforming the local banking landscape, driven by technology and innovation.

ING Bank Romania is the only bank in the local top 10 that has achieved its position through organic growth, without acquiring portfolios or other banks. We serve over 2.0 million clients across Retail, SME & Mid-Corporate, and Wholesale Banking.

Join us!

How to Apply

Click “Apply” on our careers site and submit your application through Workday.

We’re excited to meet you!

Discover ING Bank Romania

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion, and belonging here.