About the Position

Job-Id: 19588

Data Center Technician

Datacenter Expert

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• USA – Boston, MA
• IT
• Full-time

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Responsibilities

• Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure
• Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals
• Install, configure, and maintain data center hardware, including servers, switches, and storage systems
• Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management
• Ability to lift up to 50 lbs and travel as needed based on customer demand

Requirements

• 5+ years of experience as a Data Center Technician, Server Technician, or similar role
• Hands-on experience (or equivalent) in implementing and administrating MS technologies like Windows Server and Active Directory
• Ability to work with limited oversight and direction across a variety of server, storage, and network hardware types
• Experience working with enterprise-level IT infrastructure and knowledge of TCP/IP and networking protocols
• Good monitoring skills, preferable experience (or equivalent) with PRTG
• Strong knowledge of data center hardware and software, including servers, switches, and storage systems
• Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

We Offer

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Vision Insurance

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.