Data Platform Support Engineer Senior

About the Position

We are looking for a skilled Data Platform Support Engineer Senior to join our team and help maintain and improve our enterprise Data & Analytics platform.

Location: Europe

Responsibilities

• Support and maintain the end-to-end Data & Analytics platform, ensuring stability, performance, and reliability across ingestion, processing, storage, semantic models, and BI reporting
• Handle L2/L3 incident management, troubleshooting, root cause analysis, and SLA compliance
• Support Azure Synapse pipelines, data processing workloads, SQL/Spark transformations, and data models
• Maintain and troubleshoot Power BI datasets, reports, refreshes, and capacities
• Monitor platform health, implement alerting, dashboards, and operational improvements
• Contribute to CI/CD, Git workflows, deployments, and DevOps best practices
• Support data governance, data quality, security, and access management
• Collaborate with Product Owners, Service Managers, and Business stakeholders
• Create documentation and improve operational processes

Requirements

• 6+ years of experience in data engineering, analytics platform support, or data platform operations
• Strong experience supporting production data platforms in enterprise or managed services environments
• Hands-on experience with:
  • Azure Synapse Analytics
  • Synapse Pipelines
  • Data Lake / Warehouse architectures
  • SQL and Spark-based transformations
  • Power BI datasets, semantic models, and refresh processes
• Experience with incident management, troubleshooting, monitoring, and performance tuning
• Knowledge of CI/CD, Git, automated deployments, and multi-environment support
• Understanding of data security and access management (RBAC)
• Strong communication skills and ability to work with technical and business stakeholders
• Upper-Intermediate+ English

Nice to Have

• Experience with managed analytics services or Excellence Centers
• Knowledge of SLA/KPI management and service improvement
• Experience with data governance, lineage, and monitoring frameworks
• Familiarity with Azure FinOps and Power BI capacity optimization

We Offer

• Competitive salary
• 100% remote opportunity
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval)
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Paid time off, including holidays, vacation, and sick leave
• Benefits may vary by location and will be confirmed during the interview process

Job ID: JR-172831