Data Scientist, Visualization

About the Position

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

We are looking for a Data Scientist specializing in visualization engineering to join our team in New York. You will own the layer where data meets decisions, designing, building, and maintaining dashboards and data products that drive business decisions.

Responsibilities

• Partner with GTM stakeholders to translate business questions into reliable, scalable data products.
• Build and own reporting in Looker, from LookML development to dashboard design.
• Drive dashboard performance and reliability: query optimization, caching strategy, and content hygiene as usage scales.
• Contribute to our data governance and certification practices.
• Build stakeholder-facing analytical apps where a standard dashboard isn't the right answer.
• Work closely with data engineers to continuously improve the data stack.

Requirements

• 2+ years of hands-on experience in analytics, BI, or data science in a high growth environment.
• Proficiency in SQL, including the ability to read and optimize queries you didn't write.
• Proficiency in Python.
• Hands-on Looker/LookML experience, you've built explores and views, not only consumed dashboards.
• Strong data visualization skills to build stories and insights from raw data in a clear and concise manner (we use Hex and Looker).
• Familiarity with data pipeline/orchestration tools (e.g., dbt, Airflow).
• Experience collaborating with data engineering to build and maintain healthy pipelines, with experience with lakehouse table formats (e.g., Apache Iceberg) and distributed data processing (e.g., PySpark) as a plus.
• Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels.
• You have an insatiable curiosity and are biased toward action.

We Offer

• Competitive salary package: $140,000 - $180,000 USD.
• Hybrid work location type: some regular in-office time required.
• Key moment to join Aircall in terms of growth and opportunities.
• Our people matter, work-life balance is important at Aircall.
• Fast-learning environment, entrepreneurial and strong team spirit.
• 45+ Nationalities: cosmopolite & multi-cultural mindset.

About the Company

At Aircall, we believe diversity, equity, and inclusion – irrespective of origins, identity, background, and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity, and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits