Deal Desk Manager

About the Position

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Role Summary

The Deal Desk Manager, Cloud Deal Desk supports the sales cycle for OpenText Cloud opportunities by providing commercial guidance, pricing strategies, deal profitability analysis (P&Ls), contract support, and approval management. The role partners closely with Sales, Legal, Finance, Product, Professional Services, and other stakeholders to structure profitable, compliant, and customer-focused cloud transactions.

Responsibilities

• Develop deal pricing, commercial proposals, and P&Ls for new cloud opportunities and renewals.
• Guide opportunities through the quote-to-close process, ensuring compliance with company policies and approval requirements.
• Prepare and support contractual documentation, working closely with Legal and Contracts teams.
• Lead or support commercial and contractual negotiations with customers and internal stakeholders.
• Provide deal insights and recommendations to sales leadership and senior executives.
• Track regional pipeline activity, contract metrics, and deal performance.
• Drive process improvements to increase efficiency and consistency across the sales cycle.
• Act as a subject matter expert on cloud commercial models, pricing, and contracting.

Requirements

• Experience in commercial contracting, pricing, and negotiation for software and cloud services.
• Strong financial acumen, including P&L analysis and multi-year deal modeling.
• Ability to collaborate across Sales, Legal, Finance, Product, Security, and Operations teams.
• Excellent communication, presentation, and stakeholder management skills.
• Strong contract drafting and negotiation capabilities.
• Advanced Microsoft Excel and Microsoft Word skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Fluent English (written and verbal).

Nice to Have

• Bachelor's degree in Business, Finance, Law, or a related field.
• Advanced degree or professional qualification (Finance, Accounting, Legal) preferred.
• Experience in cloud services, SaaS, or managed hosting environments.
• Familiarity with Salesforce and OpenText products is advantageous.

We Offer

• Opportunity to work with a global leader in information management.
• Collaborative and innovative work environment.
• Professional growth and development opportunities.
• Competitive compensation package.

About the Company

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.