Demand & Portfolio Manager

About the Position

We are seeking a Demand & Portfolio Manager to oversee IT demand intake, prioritization, and portfolio governance in a multi-stakeholder environment.

About the Company

At Sourcing Trust, we are committed to delivering innovative, reliable, and tailored technology solutions that empower businesses to succeed in a rapidly evolving digital landscape. With a focus on excellence, integrity, and collaboration, we build lasting partnerships by understanding our clients' unique needs and providing them with expert support across. Our team is dedicated to fostering a positive and inclusive work environment where every employee's contribution is valued, encouraging continuous growth, learning, and shared success. Join us and be part of a passionate organization driven by innovation and excellence.

About the Role

We are looking for a Demand & Portfolio Manager to manage IT demand intake, prioritization, and portfolio governance in a multi-stakeholder environment. The role requires strong judgment, excellent written communication, and the ability to balance competing business priorities while ensuring security, compliance, and transition readiness.

Responsibilities

• Manage the IT demand intake process, including structuring, categorization, and prioritization.
• Maintain the IT portfolio backlog as the single source of truth for all requests.
• Lead weekly alignment meetings with BU IT Leads and communicate prioritization decisions clearly.
• Ensure security and compliance requirements are validated before implementation.
• Produce monthly portfolio reports covering demand volumes, priorities, backlog, and stakeholder feedback.
• Coordinate demand freeze processes during transition phases.
• Prepare and manage IT handover packs for each Business Unit.
• Conduct structured handover sessions and secure formal sign-off.
• Update portfolio scope and adjust capacity planning after transition.
• Act as the central point of contact between IT and Business Units.
• Manage competing priorities and escalate conflicts when necessary.
• Ensure all decisions are clearly documented and communicated in writing.

Requirements

• 4–6 years of experience in IT Demand Management, IT Business Relationship Management, or IT Portfolio Management.
• Proven ability to operate in multi-stakeholder environments where competing priorities are the norm.
• Comfortable delivering difficult decisions, including structured refusals, deferrals, and scope reductions to senior business stakeholders.
• Hands-on experience with IT portfolio or service management tools such as ServiceNow, Jira, Azure DevOps, or similar.
• Strong written communication skills, including decision logs and formal written updates.
• Fluent in English.
• German, Dutch, or another European language is an advantage.

Job Details

• Job Type: Full Time
• Workspace: Hybrid
• Location: Aveiro, Portugal

We Offer

• Opportunity to work in a dynamic and innovative environment.
• Be part of a passionate organization driven by excellence.
• Competitive salary and benefits package.

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