Deskside support Engineer

About the Position

Deskside Support Engineer

GeoSpatial Analyst MAP will analyze, interpret, and visualize geospatial data to support field services planning, asset management, and operational decision-making in a hybrid work environment. The role involves building accurate maps, generating insights from spatial patterns, and collaborating with cross-functional teams to enhance service efficiency, safety, and sustainability while working standard day shifts with no travel requirements.

Responsibilities

• Analyze complex spatial datasets from multiple sources to create accurate maps and geospatial layers that improve planning and execution of field services activities in a hybrid work model.
• Develop and maintain detailed geospatial databases and metadata that support reliable asset tracking and operational monitoring for cross-functional stakeholders.
• Produce high-quality map visualizations and spatial reports that clearly communicate patterns, risks, and opportunities to business teams for informed decision-making.
• Apply advanced spatial analysis techniques to optimize service territories, resource allocation, and route efficiency for field operations teams.
• Integrate geospatial data with enterprise systems and dashboards to enable seamless access to location intelligence for day shift users.
• Collaborate with field services planners, engineers, and analysts to translate operational requirements into practical geospatial solutions that support company goals.
• Validate and clean geospatial data by performing rigorous quality checks to ensure accuracy, consistency, and compliance with internal standards.
• Document geospatial methodologies, data sources, and workflows to support knowledge sharing and repeatable analytical practices across projects.
• Support incident analysis and risk assessment by mapping critical assets, environmental factors, and service coverage gaps to guide mitigation strategies.
• Automate recurring spatial analysis tasks where feasible to increase productivity and reduce manual effort for routine map production activities.
• Provide guidance on geospatial best practices to colleagues by explaining data limitations, appropriate use of spatial tools, and interpretation of mapping outputs.
• Evaluate new geospatial tools and data sources to enhance analytical capabilities and align with evolving business needs in field services.
• Contribute to sustainability initiatives by analyzing spatial trends related to resource consumption, environmental impact, and community service coverage.

Requirements

• Demonstrate proficiency in using geospatial analysis software and mapping tools to manage spatial data and produce operational maps for field services teams.
• Possess hands-on experience with spatial data management, including data import, transformation, projection handling, and attribute editing for enterprise geodatabases.
• Apply strong analytical and problem-solving abilities to interpret spatial relationships, identify actionable insights, and support business recommendations.
• Exhibit effective communication skills to present geospatial findings to non-technical stakeholders in a clear and concise manner during day shift collaboration.
• Show practical understanding of field services processes and workflows to design geospatial solutions that align with real-world operational constraints.
• Utilize basic programming or scripting knowledge as a desirable capability to streamline data processing and automate elements of geospatial analysis.
• Demonstrate attention to detail and commitment to data quality when reviewing spatial layers, resolving discrepancies, and maintaining documentation for audits.

Certifications Required

Preferred certifications include Esri ArcGIS Desktop Entry or equivalent geospatial certification aligned with mapping and spatial analysis.

We Offer

• Competitive compensation and benefits package
• Opportunity to work in a hybrid environment
• Access to continuous learning and development opportunities
• Supportive and inclusive company culture

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

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Benefits that help you thrive and grow

Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced, and healthy life.

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counseling, our Mental Health Allyship program, and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities to explore new technologies, industries, and locations-and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.

Beata Ogorzala

Senior Event Manager

Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.

Debashish Mishra

SAP MM Developer

Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders, and celebrate wins together. If you’re looking for a culture that values flexibility, diversity, and growth, this is the place to be.

Laura Reynaud

Lead Counsel

When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.

Sujatha Gopalakrishnan

Portfolio Delivery Lead

I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant-you just need to take advantage of it!

Lucas Hoffman

Consultant

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