Digital Project Coordinator

Europe, Remote / Full Time

About the Position

Take the next step in your career. Join a team that thrives on diversity, creativity, and ingenuity.

Join a team of passionate digital experts at Balance and make your mark on the future of commerce. With cutting-edge technology and collaborative problem-solving, we're transforming complex systems into intuitive, streamlined experiences. Start your career journey with us and be part of the innovative solutions that drive progress.

About Balance

Experts in digital commerce.

Founded in 2008, Balance specializes in designing, developing, and supporting high-performing, fully integrated, digital commerce solutions. We partner with leading brands (B2C, B2B, and D2C), educational institutions, corporations, and government departments to drive growth through digital-led innovation.

Our passionate team of digital experts live and breathe our four pillars of Progression, Positivity, People, and Perspective. At Balance, we bring our A-game to every project and work collaboratively with our clients to achieve their goals and drive positive outcomes. Our team is dedicated to designing transformative digital experiences that simply work.

Responsibilities

• Manage the delivery of digital eCommerce projects using SCRUM-based methodology
• Assist project teams (Product Owners and Project leads) in administration of the projects being responsible for internal and external reporting, tracking sprint and project progress, and maintenance of the selected project artifacts.
• Project backlog grooming using Jira - working with the project team to identify the tasks requiring additional details and enriching the information in the tickets
• Assistance to Product Owner with the acceptance of the delivered tasks - review and closure in Jira when all acceptance criteria are met.
• Tracking of the delivery of the sprint backlog and reporting on the delivery.
• Resource planning, management, and tracking.
• Drafting the project documentation using the templates and using the inputs from the project team.
• Address client questions and requests, related to the tasks in the Sprint backlog.

Requirements

• Be a recent graduate in IT or Business (with a good understanding of Digital). At least Bachelor Degree is required.
• Sound oral and written communication skills in English.
• Maintain a positive attitude and good temperament, even in difficult situations.
• Build good working relationships with coworkers.
• Understanding of the Agile and Waterfall principles and frameworks (SCRUM and PMI PMBOK).
• Understanding of the Digital / eCommerce functionality & technology.
• Experience in Jira, Confluence, and G Suite.
• Well organized and can manage multiple projects and/or tasks.
• Keen attention to detail, organized, and willing to succeed.

Nice to Have

• Experience on Magento/Adobe Commerce.
• Experience on any other eCommerce platforms.
• Experience working in Agile / SCRUM teams.
• Knowledge on and/or certification from PMI (PMP, PMI-ACP) or SCRUM Alliance / Scrum.org (CSM, CSPO).
• Technical background in PHP LAMP stack.

We Offer

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern businesses enjoying all the perks that come with our network offering:

• Work with a diverse team where we value all the benefits of harnessing differences for our people, our clients, and our business.
• A committed Diversity and Inclusion and Belonging strategy driven through our Viva! Women, Égalité, and First Peoples RAP (reconciliation action plan) programs.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• A creative, fun, and rewarding environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to employee benefits including – wellness programs, learning and professional development opportunities, and networking events.
• Confidential 24-hour support via our employee assistance program.

Balance, as a part of Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their skill sets, their ethics, and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion, or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates who may need other considerations or adjustments throughout the recruitment process upon request.