Digital Project Manager

About the Position

Digital Project Manager

Buenos Aires, Buenos Aires, Argentina

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About the Company

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

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Responsibilities

• Execute SEO and PPC/Social Media Marketing projects from start to finish
• Serve as a single point of contact/accountability for project success
• Confirm clarity of instructions prior to initiating project workflow
• Coordinate with Account Executives/Client Services to educate/advise clients
• Negotiate rates and deadlines with contract linguists
• Use computer assisted translation tools to maximize consistency and profitability
• Communicate any issues/problems/delays to Account Executives/Client Services
• Liaise with other departments essential to project workflow
• Assess Keyword Research and Content Optimization projects
• Perform a Final Eye quality check and issue a quality score
• Return completed projects to Account Executives/Client Services on time
• Bill projects completely and accurately within 24 hours of completion
• Establish and maintain working relationships with contract linguists
• File compliance reports for substandard work and work with Quality Assurance
• Investigate/resolve client complaints and implement systemic changes
• Understand and be knowledgeable about dedicated clients and vertical
• Provide recommendations to the manager for process improvements
• Assist others when able and as needed
• Complete all other tasks assigned by the manager/supervisor

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Requirements

• Required Skills & Experience:

  • Excellent communication skills (both written and verbal) in English
  • Ability to effectively multitask in order to simultaneously execute multiple projects
  • Exceptional problem solving/critical thinking skills
  • Ability to maintain professionalism in all situations, especially under pressure and tight deadlines
  • Ability to effectively communicate and collaborate well with various teams to improve work quality and team productivity
  • 2+ years’ experience as a project coordinator or project manager
  • Minimum bachelor’s degree or its equivalent

• Desired Skills & Experience:

  • Prior translation industry experience
  • Fluency in a foreign language
  • Experience working with Excel
  • Experience working with SEMRush and Google Ad Words a plus

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We Offer

• Opportunity to work in a financially stable and rapidly growing international communications services company
• Be a key player at TransPerfect Translations

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Employment Details

• Type: Full-time
• Experience Level: Middle
• Work Location Type: On-site
• Experience Years: 1-3
• Education Level: Bachelor's degree