Director, Global Process Owner - Order to Cash

About the Position

Director, Global Process Owner - Order to Cash

Location: Austin, Texas

Employment Type: Full-Time / On-site

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About Sonar

Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it - your internal team, genAI, or third parties - resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.

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The Impact You Will Have

This is a rare opportunity to build something from the ground up. Sonar is a SaaS company at a pivotal stage of growth, and our Order-to-Cash (OTC) cycle is the financial backbone of that growth. As our first-ever Director, Global Process Owner – Order to Cash, you won't inherit a playbook - you'll write it. You will own the end-to-end design, optimization, and governance of the entire OTC lifecycle - from quoting and deal execution through invoicing, revenue recognition, cash application, and collections. This is a high-visibility, cross-functional role that will directly shape how the company scales its financial operations, strengthens internal controls, and prepares for what comes next.

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Responsibilities

Build the Blueprint - End-to-End Process Ownership

• Own the entire Order-to-Cash process from quote to cash collection and design the operating model that carries Sonar through its next phase of growth.
• Diagnose where things break today, trace issues to their root cause, and design a future-state model with crystal-clear roles, handoffs, and SLAs that the entire organization can rally around.
• Create the OTC process narrative, SOPs, and process maps that become the institutional standard.

Modernize the Stack - Automation & Systems

• Lead the charge on eliminating manual work. Partner with Business Technology to unlock automation across the OTC cycle.
• Be the Finance voice in how NetSuite, Salesforce CPQ, Aptitude RevStream, and Stripe work together.
• Champion the transition to automated cash application, invoice generation, and reconciliation.

Stay Ahead of the Business - New Products, Sales Channels & Revenue Streams

• Design OTC processes for new products, sales channels, and go-to-market motions so Finance is an accelerator, not a bottleneck.
• Build scalable billing, invoicing, and settlement workflows for emerging revenue streams.
• Partner with Product, Sales, and Partnerships teams early in the lifecycle to assess financial process implications.

Raise the Bar - Controls & Public-Company Readiness

• Design and implement a SOX-ready internal control framework over the OTC process.
• Define the KPIs that matter and build the dashboards and reporting cadence to hold the process accountable.
• Be the person external auditors want in the room for OTC walkthroughs and testing.

Connect the Dots - Cross-Functional Governance

• Sit at the intersection of Sales Ops, Deal Desk, Billing Ops, Revenue Accounting, Treasury, and BizTech.
• Stand up and lead an OTC steering committee - set the priorities, manage the dependencies, and drive real accountability across functions.
• Work hand-in-hand with Deal Desk and Revenue Ops to make sure deal structures, quoting workflows, and HERO approval processes translate cleanly into downstream billing and revenue recognition.

Make It Better Every Day - Operational Excellence

• Own a structured continuous improvement engine. Build and maintain an issue log, run root-cause analysis, deploy fixes, and track results.
• Get upstream of problems. Proactively identify quote and deal-related issues before they cascade into revenue, ARR, or collections impacts at month-end.
• Stay curious about what's next. Evaluate emerging technologies, tools, and best practices to keep Sonar's OTC process at the leading edge of what a high-growth SaaS company should look like.

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Requirements

• 10+ years of progressive experience in finance operations, accounting, or business process management - with at least 5 of those years directly owning or leading Order-to-Cash process design, optimization, or transformation.
• Experience in SaaS or subscription software. Understanding of subscription billing models, revenue recognition under ASC 606, and recurring revenue metrics.
• Hands-on experience in an ERP environment (NetSuite strongly preferred) and with Salesforce (CPQ preferred), plus at least one revenue automation or billing platform.
• Experience designing or materially improving internal controls within the OTC cycle in a SOX or SOX-readiness environment.
• Experience operating cross-functionally in a global environment with multiple entities, currencies, and billing models.
• Precision in communication, whether it's a process narrative for auditors, a steering committee deck for leadership, or a root-cause analysis for the billing team.

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Preferred Skills

• CPA, MBA, or other relevant professional certification.
• Experience preparing a company for IPO or operating within a public-company reporting environment.
• Lean/Six Sigma or other formal process improvement certification.
• Experience with Stripe billing and payment platforms.
• Familiarity with marketplace billing dynamics.
• Big 4 public accounting or management consulting background - particularly in finance transformation or operational advisory.

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We Offer

• Flexible comprehensive employee benefit package.
• 25 days of PTO per calendar year, with additional time provided for sickness, life events, and holidays.
• 401(k) plan with a 4% match, fully vested on day one of participation.
• Fully paid parking in downtown Austin, Texas.
• Global workforce with employees in 20+ countries representing 35+ unique nationalities.
• Annual kick-off event to build relationships and set company goals.
• Monthly catered events and team events.

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About the Company

At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date. We do not currently support visa candidates in the US. Applications submitted through agencies or third-party recruiters will not be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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